Rudolf W. Matindas
Universitas Indonesia

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VOICE BEHAVIOR: THE ROLE OF PERCEIVED SUPPORT AND PSYCHOLOGICAL OWNERSHIP Andin Andiyasari; Rudolf W. Matindas; Corina D. Riantoputra
The South East Asian Journal of Management Vol 11, No 1 (2017): April 2017
Publisher : Department of Management, Faculty of Economics and Business, Universitas Indonesia

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Abstract

This study aims to delineate the key socio-emotional needs important for voicebehavior. To do this, we examine individual and contextual factors as mechanismsunderlying how psychological ownership and perceived support influenceemployee voice behavior. Employing survey research of 210 employees from twobig companies in Indonesia, analyses revealed that perceived supervisor supporthad direct and indirect effects on voice behavior, and job-based psychologicalownership is a crucial mediator of the relationship between organization-basedpsychological ownership and perceived supervisor support on voice behavior. Pathanalysis offered further support for the complete model (χ= 4.25, df = 3, P-value= 0.235, RMSEA = 0.045). The present study contributes to current understandingby demonstrating that psychological ownership (i.e., an individual characteristic)and perceived supervisor support (i.e., a contextual characteristic) dynamicallyaffect voice behavior. We discuss implications for research on voice behavior byhighlighting key drivers to support employees’ emotional needs that are essentialfor voice behavior. 2