Saed Armia
Faculty of Economics, Syiah Kuala University Darussalam, Banda Aceh

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PARTICIPATION IN STRATEGIC PLANNING: IMPLICATIONS FOR ACADEMIA Armia, Saed
Jurnal Mentari Vol 14, No 1 (2011)
Publisher : Universitas Muhammadiyah Aceh

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Abstract

Well design of strategic planning is highly vital for higher education institution. This strategic planning becomes important foundation of how the universities/colleges leaders move their organization forward and on the track.  Therefore, one of important thing needed to be considered is engagement of important stake holders in formulation strategic planning such as lecturers, students, administration staffs are important groups that determine institution sustainability. To implement this process is not easy way out because each group has different interests that must be synergize to succeed strategic planning implementation. Although researches in this area are still limited, but one of important consideration we draw that it is important to have strong commitment support of top campus management to create an adaptive strategic plan.   Keywords: Strategic planning, constituent engagement, and academia     REFERENCES   Alfred, R.L. (2006). Managing the big picture in colleges and universities: From tactics to strategy. Westport, CT: Praeger Publishers. Allen, D.K. (2003). Organisational climate and strategic change in higher education: Organisational insecurity. Higher Education, 46, 61-92. Bryson, J.M. & Bromley, P. (1993, July). Critical factors affecting the planning and implementation of major projects. Strategic Management Journal, 14(5), 319-337. Kezar, A. (2006, September/October). Redesigining for collaboration in learning initiatives: An examination of four highly collaborative campuses. The Journal of Higher Education, 77(5), 804-838. Kotler, P. & Murphy, P.E. (1981, September/October). Strategic planning for higher education. The Journal of Higher Education, 52(5), 470-489. Lerner, A.L. (1999). A strategic planning primer for higher education. Retrieved November 11, 2008, from California State University, College of Business Administration and Economics Web site: http://www.atlm.edu/irpa/publications/Strategic_Planning_Primer.pdf Marcus, L.R. (1999). The micropolitics of planning. The Review of Higher Education,23(1), 45-64. Oswald, S.L, Mossholder, K.W. & Harris, S.G. (1994, July). Vision salience and strategic involvement: Implications for psychological attachment to organization and job. Strategic Management Journal, 15(6), 477-489. Philpott, J.L & Strange, C. (2003, January/February). On the road to Cambridge: A case study of student affairs in collaboration. The Journal of Higher Education, 74(1), 77-95. Rutgers University (2007). Strategic planning in higher education: A guide for leaders. Retrieved November 11, 2008, from Rutgers University, Center for Organizational Development and Leadership Web site:  http://www.odl.rutgers.edu VanWagoner, R.J. (2001). A framework for academic planning: Engaging faculty in strategic dialogue (Report No. JC 010 508). Omaha, NE: Metropolitan Community College. (ERIC Document Reproduction Service No. ED454919).
PARTICIPATION IN STRATEGIC PLANNING: IMPLICATIONS FOR ACADEMIA Armia, Saed
Mentari Vol 14, No 1 (2011)
Publisher : Mentari

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Abstract

 Well design of strategic planning is highly vital for higher education institution. This strategic planning becomes important foundation of how the universities/colleges leaders move their organization forward and on the track.  Therefore, one of important thing needed to be considered is engagement of important stake holders in formulation strategic planning such as lecturers, students, administration staffs are important groups that determine institution sustainability. To implement this process is not easy way out because each group has different interests that must be synergize to succeed strategic planning implementation. Although researches in this area are still limited, but one of important consideration we draw that it is important to have strong commitment support of top campus management to create an adaptive strategic plan. Keywords: Strategic planning, constituent engagement,       and academia
PENGARUH KEPERCAYAAN, KUALITAS LAYANAN DAN PERSEPSI NILAI TERHADAP KEPUASAN PELANGGAN (Studi Pada Pengguna Black Berry Messenger di Fakultas Ekonomi Universitas Syiah Kuala Banda Aceh ) Armia, Saed
JURNAL EKOMBIS Vol 2, No 1 (2016) April
Publisher : Universitas Teuku Umar

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (774.154 KB) | DOI: 10.35308/ekombis.v2i1.749

Abstract

Abstract: This  research  motivated by  the  condition  of  competition between  instant message service providers company are increasingly widespread even been able to beat the users of short message service (SMS) in Indonesia.This research purposeful to determine effect of the trust, quality of service and value perception to customer satisfaction on the users of blackberry messenger. Respondents in this research were students  of  economic  faculties  Syiah  Kuala  University  Banda  Aceh  users  of blackberry messenger as 100 people. The sampling technique used in this research is the purpose sampling. Analysis in this research used multiple linear regression.The results of this research stated that partially trust, quality of service and value perception have positive effect and significant to customer satisfaction. Based on the result showed that the variable of value perception have the biggest effect that is 36 percent with significance 0,000 Adjusted R square 0.364 showed that 36.4 percent of the variance of customer satisfaction is explained by independent variable in the regression equation, while the other 64.6 percent is explained by other variables not examined in this research.Keywords: Trust, Service Quality, Perceived Value, Customer Satisfaction.
PENGARUH NILAI YANG DIRASAKAN, HARAPAN PELANGGAN, CITRA PERUSAHAAN DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN (STUDI PADA PENGGUNA INDOSAT OOREDOO DI BANDA ACEH) Fahmi, Maulizar; Armia, Saed
Jurnal Ilmiah Mahasiswa Ekonomi Manajemen Vol 2, No 1 (2017): November
Publisher : Departemen Manajemen

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This study aims to determine the effect of perceived value, customer expectation, corporate image and service quality on customer satisfaction. The empirical study conducted at Indosat Ooredoo user in Banda Aceh used a questionnaire as a research instrument, which samples in this study of 150 people they are Indosat Ooredoo’s customers, who have subscribed at least one month. Non-probability sampling is used as a sampling technique with Purposive Sampling. Methods MRA (Multivariate Regression Analysis) is used as a method of data analysis using software IBM SPSS 20. These results indicate that the perceived value is positive and significant related to customer satisfaction, customer expectation is positive and significant related to customer satisfaction, corporate image is positive and significant related to customer satisfaction and service quality is positive and significant related to customer satisfaction, then simultaneoustly perceived value, customer expectation, corporate image and service quality has positive effect on customer satisfaction.Keywords : Perceived Value, Customer Expectation, Corporate Image, Service Quality, Customer Satisfaction.
PERANAN KOMITMEN ORGANISASI SEBAGAI MEDIASI TERHADAP EFEK ETIKA PERUSAHAAN KEPADA PERILAKU KEWARGAAN ORGANISASI Studi pada PT. Bank Aceh Syariah Ibrahim, Mahdani; Armia, Saed; Amri, T. Fadhilatul
E-Mabis: Jurnal Ekonomi Manajemen dan Bisnis Vol 19, No 1 (2018): April
Publisher : Faculty of Economics and Business, Universitas Malikussaleh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29103/e-mabis.v19i1.276

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This research was conducted at Bank Aceh Syariah in Tapak Tuan with unit of analysis is employee. Research takes the area of human resource management and organization. The research aims to analyze the role of organizational commitment as a mediation variable to the effect of company ethics and OCB, also analyze the direct influence between variables. The sample was taken with census method as many as 75 employees, the primary data was obtained by circulating the questionnaire. Data analysis using path analysis. The results showed that there is a role of mediation variable of 14.38%, the direct effect between corporate ethics to OCB of 40.5%. The role of organizational commitment variable is significant at level 0,000 and far ˂ 0.005. The effects of the variables tested and the theoretical and managerial implications are discussed in the discussion.
PENGARUH KUALITAS PRODUK DAN TINGKAT KEPUASAN KONSUMEN TERHADAP KEPUTUSAN PEMBELIAN SABUN MANDI MEREK LUX DI KALANGAN MASYARAKAT KOTA BANDA ACEH Armia, Saed
SI-MEN Vol 4 No 1 (2014): Journal Si-Men
Publisher : Pusat Penelitian dan Pengabdian Pada Masyarakat (P3M) STIES Banda Aceh

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Abstract

Demand soap products in Banda Aceh to day is high enough. This is caused by the increase of population in the city of Banda Aceh , as well as the number of outstanding produ soap also from various kinds of products with different brands of bath soap bath soap in Banda Aceh , will cause confusion among buyers in choosing the type of oil that will consume , one brand of soap is quite popular among the people of Banda Aceh is lux soap and already have many customers and can be reached by the community in various circles . The purpose of this study was to determine whether kuaitas product , and the level of customer satisfaction bengaruh positive and significant impact on purchasing decisions lux toilet soap brand in the community in Banda Aceh , the object of this study is limited only to the quality of the product , the level of consumer satisfaction and purchasing decisions . Sampling was done with a probability sampling method with 100 respondents . The results showed that the quality of the product , and the level of customer satisfaction can affect purchase lux toilet soap brand in the community in Banda Aceh by 21.0 % . The results of this study indicate that the quality of the product , and the level of customer satisfaction , both simultaneously and partially significant effect on purchasing decisions lux brand soap products company among the people of Banda Aceh . Based on the research hypotheses proposed in this study an alternative hypothesis can be accepted, which means Ha accepted and ho rejected.
PERANAN KOMITMEN AFEKTIF TERHADAP PENGARUH PENGALAMAN MEREK KEPADA LOYALITAS MEREK (Studi Pada Konsumen Mobil Honda Di Kota Banda Aceh) VILZATI, VILZATI; ARMIA, SAED; SURYANI, ADE IRMA; PAHLAWI, REZA
SI-MEN Vol 8 No 2 (2017): Jurnal Si-Men
Publisher : Pusat Penelitian dan Pengabdian Pada Masyarakat (P3M) STIES Banda Aceh

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Penelitian ini bertujuan untuk mengetahui pengaruh pengalaman merek terhadap loyalitas merek dengan komitmen afektif sebagai pemediasi. Studi empiris dilakukan pada pengguna mobil Honda di Kota Banda Aceh  menggunakan kuesioner sebagai instrument penelitian, yang mana sampel pada penelitian ini yaitu sebesar 110 orang. Nonprobability Sampling digunakan sebagai teknik pengambilan sampel dengan metode  Purposive Sampling. Metode HLM (Hierarchical Linear Modelling) digunakan sebagai metode analisis data dengan menggunakan software IBM SPSS 20. Hasil penelitian ini menunjukkan bahwa pengalaman merek berpengaruh dan signifikan terhadap loyalitas merek, komitmen afektif berpengaruh dan signifikan terhadap loyalitas merek, pengalaman merek berpengaruh dan signifikan terhadap komitmen afektif dan selain itu diperoleh hasil bahwa komitmen afektif memediasi pengaruh pengalaman merek terhadap loyalitas merek
PENGARUH LINGKUNGAN BISNIS TERHADAP KINERJA PENGRAJIN ROTAN DI KECAMATAN LHOKNGA KABUPATEN ACEH BESAR Armia, Saed
SI-MEN Vol 5 No 1 (2015): Jurnal Si-Men
Publisher : Pusat Penelitian dan Pengabdian Pada Masyarakat (P3M) STIES Banda Aceh

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The performance of every industry always related to business environment. Business environmental consist of external and internal environment. Based on this fact, purpose of this research is to analyze the influences of external environment factors (buyers, suppliers, technology and government) and internal environment factors (marketing, finance and production) to the performance of small business of batik in Lhoknga.  The population of this research was the small business’s manager or owner in Kecamatan Lhoknga at Kabupaten Aceh Besar. The sample was 42 rotan’s manager or owner, taken in 3 villages.  The result of this research was : buyers, suppliers, technology, marketing and production had the significant influences to the small business’s performance; and marketing had the biggest influence to the small business’s performance