Flora Debora Floris
English Department, Faculty of Letters, Petra Christian University, Surabaya, Indonesia

Published : 12 Documents
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TYPES OF GRAMMATICAL ERRORS IN THE ESSAYS WRITTEN BY FOURTH-SEMESTER STUDENTS OF ENGLISH DEPARTMENT, PETRA CHRISTIAN UNIVERSITY Handayani, D.; Floris, Flora Debora
K@ta Kita Vol 1, No 1 (2013)
Publisher : K@ta Kita

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Abstract

This study observed the apology strategies used by five customer service officers of Mandiri Bank and five customer service officers of Mega Bank in Surabaya. The data were analyzed using the theory of apology strategies proposed by Trosborg (1995). The findings show that both the customer service officers of Mandiri and Mega Bank mostly used Checking strategy when handling the complaints. Overall, it was found that all customer service officers used seven types of apology strategies and they did not use sixteen apology strategies. This happened probably probably because they had tendency to use strategies commonly used among Indonesians and probably because they were not trained to use other strategies.
THE EVALUATION OF ENGLISH FOR GENERAL ACADEMIC PURPOSES (EGAP) COURSE IN AN INDONESIAN UNIVERSITY Floris, Flora Debora
Bahasa dan Seni: Jurnal Bahasa, Sastra, Seni, dan Pengajarannya Vol 39, No 1 (2011)
Publisher : Fakultas Sastra Universitas Negeri Malang

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Abstract

This  paper  presents  an  internal  evaluation  on  English  for  General Academic Purposes (EGAP) subject which is developed by the English Language Teaching  Center  (ELTC)  from  a private  university  in East  Java,  Indonesia.  The research  was  conducted  to  elicit  feedback  on  the  effectiveness  of  English  for General Academic Purposes (EGAP). The presented data were obtained from questionnaires,  group  interviews,  classroom  observations  and  the  students’  final scores. There were 124 students and 6 lecturers involved in this small-scale research. Therefore, this paper is intended to describe the interesting facts of the study.
THE EVALUATION OF WHEN ENGLISH RINGS A BELL (REVISED EDITION): TEACHERS’ PERSPECTIVES Faujiah, Eva; Floris, Flora Debora
K@ta Kita Vol 3, No 6 (2015)
Publisher : K@ta Kita

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Abstract

This study was done to find out the teachers` opinions regarding the coursebook, When English Rings A Bell (revised edition), in terms of (1) the coursebook`s language content, (2) the presentation of English skills in the coursebook, and (3) the coursebook`s topic, subject content, and social values. The data of this study was the teachers` written and/or oral answers of the questions used as the evaluation guidelines as proposed by Cunningsworth (1995). The teachers stated that (a) the topics, (b) subjects content, and (c) social and cultural values presented in the coursebook were appropriate to the Indonesian people`s way of life by not differentiating in gender. In addition, although the book provided practices for all English skills, the book should include additional material to support them, for instance, recorded material on a cassette for listening practices. The book did not also include all language contents as proposed by Cuningsworth (1995).
The Indonesian Second Person Terms Of Address Used By Undergraduate Students of Petra Christian University in Social Network Sites and Face-To-Face Interaction towards Their Intimate and Distant Friends Sugianto, Noviyana; Floris, Flora Debora
K@ta Kita Vol 2, No 3 (2014)
Publisher : K@ta Kita

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Abstract

The study deals with Indonesian second person terms of address used in social network sites and face-to-face interaction. The purpose of the study was to observe the use of Indonesian second person terms of address used by the respondents to address their intimate and distant friends when they communicated in social network sites and face-to-face interaction. The findings showed that there were 7 of 10 categories of Indonesian second person terms of address used by the respondents towards their intimate and distant friends in social network sites and face-to-face interaction. In conclusion, there was no significant difference in the use of the Indonesian second person terms of address used by the respondents in social network sites and face-to-face interaction toward their intimate and distant friends
THE ANALYSIS OF TWO ESL/EFL WEBSITES: ENGLISHCLUB AND ACTIVITIES FOR ESL STUDENTS Tefa, Antonia; Floris, Flora Debora
K@ta Kita Vol 3, No 6 (2015)
Publisher : K@ta Kita

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Abstract

This study reviewed two well known ESL/EFL websites namely EnglishClub and Activities for ESL Students using the website evaluation framework proposed by Hasan and Abuelrub (2011). The writers found that Activities for ESL Students met 79.92% of the website evaluation criteria with 211 of the total score; while EnglishClub met 79.54% of the website evaluation criteria with 210 of the total score. Thus there was no significant difference between these two websites. Both EnglishClub and Activities for ESL Students are good for ESL/EFL learners
TEXTBOOK EVALUATION: AN ANALYSIS OF LISTENING AND READING SKILL IN PROJECT LEVEL 1 (4 TH 77 EDITION) AND ACHIEVERS A1+ Min, Lee Sun; Floris, Flora Debora
JET ADI BUANA Vol 2 No 01 (2017)
Publisher : English Education Department, Faculty of Teacher Training and Education, Universitas PGRI Adi Buana Surabaya

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Abstract

The present study evaluates the presentation of listening andreading skills in Project level 1 (4th edition) and Achievers A1+ textbooks.The textbooks were evaluated by using the theoretical framework asproposed by Cunningsworth (1995). This research used qualitative contentanalysis as its research method. The results of this study show that bothtextbooks met the evaluation criteria proposed by Cunningsworth (1995)regarding the presentation of the listening skill. As for the presentation ofthe reading skill, Project level 1 (4th edition) textbook was considered asadequately met the requirement; while Achievers A1+ might be morerelevant to the evaluation criteria.
Teachers’ and Undergraduate Students’ Perceptions of the Use of the Internet to Study English Floris, Flora Debora
JET (Journal of English Teaching) Vol 2 No 3 (2012): Journal of English Teaching
Publisher : Prodi. Pendidikan Bahasa Inggris, FKIP, Universitas Kristen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33541/jet.v2i3.56

Abstract

The purpose of this study was to find out teachers’ and undergraduate students’ perception of the importance of using the Internet to study English. This was measured through the use of questionnaires distributed to 10 teachers and 100 students; and interviews conducted with 5 teachers and 20 students. Based on the findings, it was concluded that in learning English, students need interactions with their teachers and friends. To facilitate the interactions, the Internet, particularly the websites designed for learning English is a good alternative. However, it should not be the only instrument used to improve the learners’ language proficiency. Numerous strategies teachers can choose to implement it are also recommended.
The Indonesian Second Person Terms Of Address Used By Undergraduate Students of Petra Christian University in Social Network Sites and Face-To-Face Interaction towards Their Intimate and Distant Friends Sugianto, Noviyana; Floris, Flora Debora
Kata Kita Vol 2, No 2 (2014)
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (284.564 KB) | DOI: 10.9744/katakita.2.2.62-68

Abstract

The study deals with Indonesian second person terms of address used in social network sites and face-to-face interaction. The purpose of the study was to observe the use of Indonesian second person terms of address used by the respondents to address their intimate and distant friends when they communicated in social network sites and face-to-face interaction. The findings showed that there were 7 of 10 categories of Indonesian second person terms of address used by the respondents towards their intimate and distant friends in social network sites and face-to-face interaction. In conclusion, there was no significant difference in the use of the Indonesian second person terms of address used by the respondents in social network sites and face-to-face interaction toward their intimate and distant friends
THE ANALYSIS OF TWO ESL/EFL WEBSITES: ENGLISHCLUB AND ACTIVITIES FOR ESL STUDENTS Tefa, Antonia; Floris, Flora Debora
Kata Kita Vol 3, No 2 (2015)
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (436.839 KB) | DOI: 10.9744/katakita.3.2.7-12

Abstract

This study reviewed two well known ESL/EFL websites namely EnglishClub and Activities for ESL Students using the website evaluation framework proposed by Hasan and Abuelrub (2011). The writers found that Activities for ESL Students met 79.92% of the website evaluation criteria with 211 of the total score; while EnglishClub met 79.54% of the website evaluation criteria with 210 of the total score. Thus there was no significant difference between these two websites. Both EnglishClub and Activities for ESL Students are good for ESL/EFL learners
TYPES OF GRAMMATICAL ERRORS IN THE ESSAYS WRITTEN BY FOURTH-SEMESTER STUDENTS OF ENGLISH DEPARTMENT, PETRA CHRISTIAN UNIVERSITY Handayani, D.; Floris, Flora Debora
Kata Kita Vol 1, No 1 (2013)
Publisher : Institute of Research and Community Outreach - Petra Christian University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (246.612 KB) | DOI: 10.9744/katakita.1.1.130-135

Abstract

This study observed the apology strategies used by five customer service officers of Mandiri Bank and five customer service officers of Mega Bank in Surabaya. The data were analyzed using the theory of apology strategies proposed by Trosborg (1995). The findings show that both the customer service officers of Mandiri and Mega Bank mostly used Checking strategy when handling the complaints. Overall, it was found that all customer service officers used seven types of apology strategies and they did not use sixteen apology strategies. This happened probably probably because they had tendency to use strategies commonly used among Indonesians and probably because they were not trained to use other strategies.