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PERSEPSI WISATAWAN TENTANG PROMOSI DAN FASILITAS OBJEK WISATA MUSEUM ADITYAWARMAN DI KOTA PADANG Marvidola, Triska; Kasmita, Kasmita; Waryono, Waryono
E-Journal Home Economic and Tourism Vol 7, No 3 (2014): Priode September 2014
Publisher : E-Journal Home Economic and Tourism

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Abstract

This study aimed to describe the perception of tourists on promotion and facilities Adityawarman museum in the city of Padang which includes indicators: Advertising (advertising), form, function, location, and quality. As the population is a tourist attraction in the city of Padang Museum Adityawarman numbering 77,389 people. Sampling technique as for the non-probability sampling is incidental sampling with number 100. Data was collected using a questionnaire and analyzed through descriptive analysis with categorization method based on the average assessment scores. Based on the analysis of data traveler perceptions about promotion Adityawarman museum in the city of Padang relatively less well with the average of 2.12 and a variable facility is quite good with an average of 3.37. Where the indicator 1) form of tourist facilities belong to either category with an average value of (3.63), 2) belong to the category of facility function quite well with the average value of (3.40), 3) the location of facilities classified the category quite well with the average value of (3.21), 4) the quality of tourist facilities belong to the category of fairly good with an average value of 3.32.Keyword: Perception, Promotion and Facility, Tourist.
TINAJUAN TENTANG KUALITAS PELAYANAN DI RESTORAN SATOO HOTEL HW PADANG Saputra, Jeri; Kasmita, Kasmita; Abrian, Youmil
E-Journal Home Economic and Tourism Vol 10, No 3 (2015): Priode September 2015
Publisher : E-Journal Home Economic and Tourism

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Abstract

This study aims to determine the Quality service in satoo restaurant HW Hotel Padang. This type of research is descriptive quantitative. Population of this research amounting to 255 person. The technical take of sampling using purposive sampling amounting 72 person. Collecting data using a questionnaire based on Likert Scale which has proven its validity and reliability. The results showed that overall quality service belong to a category good enough with the average value of 3,06 which were in the range 2,61-3,40. While based on individual indicators is: reliability, responsiveness, assurance, and tangibles belong to a category good enough in range 2,61-3,40. while empathy belong to a category good with the average value of 3,82 in range 3,41-4,20.
Persepsi Mahasiwa Tentang Kualitas Pelayanan Kantin Dede Universitas Negeri Padang Oktarinaldi, Taufik; Kasmita, Kasmita; Suyuthie, Hijriyantomi
E-Journal Home Economic and Tourism Vol 14, No 1 (2017): Periode Maret 2017
Publisher : E-Journal Home Economic and Tourism

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Abstract

This study aimed to describe students perceptions about the quality of service at Kantin Dede Universitas Negeri Padang,analyzed by five indicators. This type of research is descriptive quantitative research. The population of this research are students who visit the Kantin Dede Universitas Negeri Padang totaling 7250 people. The sampling technique is non-probability sampling, by using incidental sampling. The number of samples in this research amounted to 99 people. Data was collected using a questionnaire with Likert scale that has been tested for validity and reliability. The results showed that: 1) reliability are categorized quite amounting to 49.49%, 2) responsiveness are in good category that is equal to 39.39%, 3) assurance that are in enough category amounting to 53.54%, 4) empathy that are in the category enough that is equal to 49.49%, 5) physical evidence are in good category that is 44.44%.Keywords: Perception, Quality of Service
PENGARUH KOMUNIKASI INTERPERSONAL TERHADAP KINERJA KARYAWAN DI DAIMA HOTEL PADANG Eldia, Shinta Putri; Kasmita, Kasmita; Suyuthie, Hijriyantomi
E-Journal Home Economic and Tourism Vol 15, No 2 (2017): Periode September 2017
Publisher : E-Journal Home Economic and Tourism

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Abstract

This reseach aims to find out how big the influence of interpersonal communication (X) on employee performance (Y) in Daima Hotel Padang, with total populations of 74 employees and Sample with 43 permanent employees. Data collection techniques were conducted by using questionnaires, and documentation by using Likert scale that has been tested for its validity and reliability. Further data is analyzed through description and correlation analysis with the help of computer program SPSS version 16.00. The results of this reseach found that: 1) Interpersonal Communication is in good enough category (84%), 2) Employee performance is in good enough category (42%), 3) Influence of Interpersonal Communication on Employee Performance Daima Hotel Padang, with Asymp Sig for variable Interpersonal communication is 0.849 and for employee performance is 0.115. With the value of Sig> from 0.05, it means that the better communication interpersonal employees the better the results of employee performance in Daima Hotel Padang and vice versa. The effect of variable X to Y is 14.4%, while 85.6% is influenced by other factors such as work environment, work discipline, work motivation, and work atmosphere. It is recommended for the management of Daima Hotel Padang to foster the cohesiveness of employees in working and in communicating in order to achieve good performance.Kata kunci : Komunikasi Interpersonal, Kinerja
POTENSI NAGARI KATAPIANG SEBAGAI DESTINASI WISATA DI KECAMATAN BATANG ANAI KABUPATEN PADANG PARIAMAN Putri, Viorgi Dwi; Kasmita, Kasmita; Pramudia, Heru
E-Journal Home Economic and Tourism Vol 15, No 2 (2017): Periode September 2017
Publisher : E-Journal Home Economic and Tourism

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Abstract

The purpose of research is to determine the potential of Nagari Katapiang as aTourist Destination. This research consists of four indicators of Tourist Destinatiosare: attractions, accessibility, amenities, and ancellary service. This type of researchis descriptive research using qualitative approach method. Sampling technique isPurposive sampling. Data were collected by observation, interview, anddocumentation involving 13 informants. the results of the research, researchers foundsome potential that is (1) Natural attractions: the dragon fruit gardens, watermelongardens, Panjang beach and karambia ampek beach. (2) Cultural attractions: maelopukek, ulek ambek, randai, batagak gala panghulu, sate lokan, gulaikapalo lauak, juskarambia mudo. (3) Nagari Katapiang has amenities: toilets, mushalla, drinkingplaces, and lodges established at the edge of Pantai Katapiang. However, the area ofnagari Katapiang does not yet have accommodation. There is also no ancellaryservice.Keywords: Tourist potential, and Tourist Destination.
TINJAUAN KUALITAS FASILITAS WISATA DI PANTAI GANDORIAH KOTA PARIAMAN Rita, dEFFI Faffua; Chair, Ira Meirina; Kasmita, Kasmita
E-Journal Home Economic and Tourism Vol 10, No 3 (2015): Priode September 2015
Publisher : E-Journal Home Economic and Tourism

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Abstract

The purpose of research is to describe quality of tour facility at Pantai Gandoriah Kota Pariaman. This research consists of five indicators are: transportation facility, accommodation facility, food and beverage facility, object and attraction, and shopping facility. Type of this research is descriptive using qualitative and quantitative. Data in this research reviewed by primary data, are: 1). Chairman of tour facility department Dinas Kebudayaan dan Pariwisata Kota Pariaman and tour facility organizer using interviewed, 3) tourist that visit to Pantai Gandoriah using questionnaire. That applying purposive sampling technic. Based on the results of the study showed quality of tour facility at Pantai Gandoriah Kota Pariaman at category sufficiently with skor distance 126 - < 154 and interpretation 38%. Regards : Tour Facility, Pantai Gandoriah
1 PENGARUH KOMPENSASI TERHADAP KINERJA KARYAWAN DI PREMIER BASKO HOTEL PADANG Astuti, Puji; Kasmita, Kasmita; Suyuthie, Hijriyantomi
E-Journal Home Economic and Tourism Vol 15, No 2 (2017): Periode September 2017
Publisher : E-Journal Home Economic and Tourism

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Abstract

This reseach aims to determine the effect of compensation towards employee performance at Premier Basko Hotel Padang. The compensation indicators are salaries, incentives, benefits and facilities. The employee performance indicators are general and personal skills, managerial skills, and departmental performance. The type of this research is descriptive quantitative, with population of all employees of Premier Basko Hotel Padang, totaling 106 employees. As for the number of samples in this reseach as many as 50 people. Sampling technique is purposive sampling, that is in taking the basic sample based on certain criterion. Data collection techniques were done by distributing questionnaires using Likert scale that has been tested for validity and reliability. Further data is analyzed through descriptive analysis with categorization method of assessment based on the average score and percentage of assessment. While the technique of data analysis using simple regression linear and hypothesis testing using statistical t test. The results showed average compensation variable is 4.37 with TCR of 87.4%. This means that compensation falling into the category of often given. Furthermore from the data processing can be seen that the average employee performance variable is 3.68 with TCR of 73.7%. This means that employee performance is included in good category. The hypothesis in this reseach knows that compensation has a significance value of 0.000, this can be interpreted that the compensation has a significant effect on the employees performance of Premier Basko Hotel Padang. While for the regression coefficient of variable compensation is 0.973 units. This means that if there is an increase in compensation of the unit it will increase the employee performance of 0.973 units. Keywords: Compensation and Performance
PENGELOLAAN FASILITAS OBJEK WISATA VILLA DANAU KEMBAR Usman, Ali; Kasmita, Kasmita; Pramudia, Heru
E-Journal Home Economic and Tourism Vol 12, No 2 (2016): Priode Mei 2016
Publisher : E-Journal Home Economic and Tourism

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Abstract

Penelitian ini diawali dari hasil pengamatan peneliti mengenai pengelolaan fasilitas Objek Wisata Villa Danau Kembar. Fasilitas yang ada belum dikelola dengan baik sehingga tidak bisa difungsikan sebagaimana mestinya. Penelitian ini bertujuan untuk mengetahui tentang pengelolaan fasilitas Objek Wisata Villa Danau Kembar.Penelitian ini merupakan penelitian deskriptif dengan pendekatan kualiatif. Teknik pengumpulan data yang dilakukan dengan mengunakan metode observasi, dokumentasi, dan wawancara, adapun yang menjadi sampel dari penelitian ini adalah karyawan bagian pengembangan, staf pengelola Objek Wisata Villa Danau Kembar. Data dalam penelitian ini dianalisis dengan tahapan reduksi data, penyajian data dan pengambilan kesimpulan.Berdasarkan hasil penelitian ditemukan beberapa hal yang berkaitan dengan pengelolaan fasiitas Objek Wisata Villa Danau Kembar 1) Perencanaan pengelolaan parkir, toilet, restoran, dan jalan yang ada di sekitar Objek Wisata Villa Danau Kembar, saat ini belum ada perencanaan. Untuk kedepannya baru ada perencanaan pengelolaan fasilitas yang ada. 2) penggorganisasian fasilitas parkir, toilet, restoran dan jalan, hanya dilakukan diwaktu pengunjung ramai datang ke Objek Wisata Villa Danau Kembar. 3) Cara pengelola mengarahkan petugas parkir, toilet, restoran dan jalan yaitu dengan cara melibatkan semua petugas dalam rapat sebelum diadakan suatu acara atau sebelum hari-hari besar datang. 4) Cara pengendalian fasilitas parkir, toilet, restoran dan jalan. Parkir akan dikelola saat pegunjung ramai datang dan disaat hari-hari besar, toilet akan dibuka disaat pengunjung ramai, masyarakat yang mengontrak restoran akan mencari tenaga kerja keluar saat pengunjung ramai, pembersihan jalan akan dilakukan apabila ada instruksi dari Pemda. Kesimpulan dari penelitian ini adalah, saat ini di Objek Wisata Villa Danau Kembar belum ada ada perencanaan untuk mengelola fasilitas yang ada, sehingga fasilitas yang ada tidak biasa dikondisikan sebagaimana mestinya. Semua fasilitas yang ada akan di fungsikan saat pengunjung ramai datang ke Objek Wisata Villa Danau Kembar. Seharusnya dibuat tempat parkir khusus untuk kendaraan tamu baik waktu pengunjung ramai maupun sepi, toilet sebaiknya dibuka setiap hari, restoran sebaiknya dibuka sampai malam hari, dan pembersihan jalan hendaknya dilakukan secara berkala.Kata Kunci: Pengelolaan, Fasilitas, dan Objek Wisata
TINGKAT KEPENTINGAN DAN PELAKSANAAN SARANA WISATA BAGI WISATAWAN MELALUI METODE IMPORTANCE PERFORMANCE ANALYSIS (IPA) DI OBJEK WISATA PANTAI KETAPING KABUPATEN PADANG PARIAMAN Fadillah, Ilham Putra; Kasmita, Kasmita; Ferdian, Feri
E-Journal Home Economic and Tourism Vol 15, No 2 (2017): Periode September 2017
Publisher : E-Journal Home Economic and Tourism

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Abstract

The purpose of research is to determine the level of importance and the implementation of tourist facilities for tourists through the method of Importance Performance Analysis (IPA) in Ketaping Beach Attraction of Padang Pariaman regency. This research consists of 3 indicators of tourism facilities, namely: basic tourism facilities, complementary tourism facilities, tourism support facilities. The type of this research is quantitative descriptive research with survey method. The population in this study are all tourists who visit Ketaping Beach tourist attraction with large population and the number is not known for sure. Sampling technique is non probability sampling, by using incidental sampling. The number of samples in this study amounted to 97 tourists. Data collection using questionnaires based on Likert Scale that has been tested for its validity and reliability. Based on the research result, it is concluded that in general the level of importance and the implementation of tourism facilities for tourists through the method of Importance Performance Analysis of 45.45% of tourists stated that tourism is important and needs to be provided and maintained in the form of hotels and other accommodation, tourist attractions, restaurants, toilets and mushalla.Keywords: Level of Interest, Implementation, Importance Performance Analysis, Ketaping Beach1Prodi D4
PENGARUH KUALITAS PELAYANAN WAITER/ WAITRES TERHADAP KEPUASAN TAMU D’CAFE RESTAURANT DI HOTEL AXANA PADANG Ramadani, Betria; Kasmita, Kasmita; Yuliana, Yuliana
E-Journal Home Economic and Tourism Vol 11, No 1 (2016): Priode Maret 2016
Publisher : E-Journal Home Economic and Tourism

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Abstract

This study aimed to 1) analyze the quality of service waiter/waitress in D‟Cafe Restaurant Hotel Axana Padang, 2) analyze guest satisfaction with service waiter/waitress in D‟Cafe Restaurant Hotel Axana Padang, 3) analyze the influence of the quality of service waiter/waitress to guest satisfaction D‟Cafe Restaurant Hotel Axana Padang. This study uses causal associative, variable inthis study is the quality of service waiter/waitress (X) and guest satisfaction (Y). The sampling technique used is incidental sampling. The number of 91 people, collecting data used were questionnaires. Quality of service waiter/waitress percentage of 42% is in the range score of 36-<44 with enough category and guest satisfaction percentage of 41% is in the range score of 36-<44 with enough category. Test hypothesis Simple linear regression FCount with sig 0,000 <0,05 then there is significant influence between quality of service waiter/waitress (X) to guest satisfaction (Y) as big 74% and 26% of other factors. Keyword : Quality of service waiter/waitress and guest satisfaction1 Prodi
Co-Authors Abrian, Youmil Abrian Afrida, Yelni Ali Usman, Ali Andika, Cica ANGGUNI, FRISYE Anni Faridah Ariza, Tesa Fitri Arman, Murtia Asmawarti Asmawarti Asnur, Lise Asnur, Lise Bahrudi, Bahrudi Berutu, Feronika Cici Yoma Roza Citra Permata Sari Darusman, Robi Desi Wahyuni Eldia, Shinta Putri elida elida Fadillah, Ilham Putra Faisal, Dini Fatimah, Sithy Ferdian, Feri FERNANDO, JOAN FITRI, IZZATI ELSA Gusneli Gusneli Gusnita, Wiwik Gusnita, Wiwik Gusnita, Wiwik Heriyantara, Aditia Hervina Hervina Ikhlas, Reda Ira Meirina Chair Irda Nelly Fajriah Irferamuna, Ade Kamal, Farid Kindi Amelia Lismarni Lismarni, Lismarni Lisna, Yuke Permata Liswarti Yusuf Maharani, Miranda Marvidola, Triska Mauliddy, Yozi Mega Pratiwi Morisa, Febby Erzam Muhammad Abdillah Muhammad Fajri Mulia, Putri Rahma Nur Habibah Nuraini Nuraini Oktarinaldi, Taufik OVIYANTI, LINA Pakpahan, Rio Naldo Pasaribu, Pasaribu Pasaribu, Pasaribu Pasaribu, Pasaribu Pasaribu, Sriandani PIPIT ARINI Pramita, Resti Pramudia, Heru Puji Astuti Purwita, Peni Putra, Bayu Permana Putra, Fiko Nanda Putra, Teguh Hadi Putri Rahmadani, Putri Putri, Melati Rabecca Putri, Viorgi Dwi Rafi, Zeranita Rahimul Insan, Ranggi Rahmi Holinesti Ramadani, Betria rina Apriani Rita, dEFFI Faffua Rizqi, Afdhal Rostamailis Rostamailis Safli, Asrofil Anas Saputra, Jeri Selvi, Yuliana Silfeni Silfeni Sintia, Nelvi SUSI ASMIDAYANTI Suyuthie, Hijriyantomi Syahputra, Rahmadani Syahputra1, Tambuanan, Novia Kristina Tiffany, Intan Vioman, Raka Maulana Waryono, Waryono Wasisto, Fapenta Winda Anggraini Yetti, Silvia Youmil Abrian Yuliana Yuliana Yusra, Widya Zuhra, Usie Fatimah Zulfikar, Dikki