Heddy R. Agah
Faculty of Engineering, Universitas Indonesia, Indonesia

Published : 6 Documents
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KUALITAS TINGKAT PELAYANAN MINIMUM TERMINAL KARGO DOMESTIK BANDAR UDARA Subekti, Sitti; R. Agah, Heddy; Widjajanti, Endang
Jurnal Transportasi Vol 12, No 3 (2012)
Publisher : Jurnal Transportasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (484.494 KB)

Abstract

Quality of cargo management services is primary consumer expectation indicator measured by the dimension model and the minimum service time. Likert scale of five levels is use, analyzed with Important Performance Analysis and Performance Analysis Approach to portray the user perception and expectation. Five dimensions of quality aspect are selected such as reliability, responsiveness, assurance, empathy, and physical evidence. Two air cargo companies operating at Jakarta International Airport Soekarno Hatta are selected as respondents with sample sizes of 46 and 33 are observed. A grid with four quadrants is developed. The result shows that the two operator need improvement to reach minimum service time of 30 minutes. The existing system is in a range between 46 to 51.51 minutes to finish all system services steps. To reach the minimum service time, the operator management, equipment, and tools must be improved.Keywords: Domestic terminal, cargo, service quality, Importance Performance Analysis
PENGARUH PENAMBAHAN BUTON GRANULAR ASPHALT PADA CAMPURAN BETON ASPAL TERHADAP MODULUS RESILIEN DAN GRADASI R. Agah, Heddy; P. Hadiwardoyo, Sigit
Jurnal Transportasi Vol 12, No 2 (2012)
Publisher : Jurnal Transportasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (659.136 KB)

Abstract

Buton Asphalt is a natural asphalt which has advantages because it contains minerals and asphalt, even though its asphalt content does not completely meet the specification as a binder of asphalt concrete. Various studies of the Buton Asphalt usage have been carried out. This paper presented the results of a study on asphalt concrete mixtures using materials of Buton Granular Aggregate (BGA), treating the BGA as aggregates, with the BGA content of 5% and 7%. Mixtures and specimens were analyzed to investigate the effects of BGA on the performance of asphalt concrete. The results showed that the indirect tensile strength for the mixture with BGA of 5% is higher than that obtained in the those with BGA content of 7%.Keywords: natural asphalt, asphalt concrete, Buton Granular Asphalt, indirect tensile strength.
PENGARUH PENAMBAHAN BUTON GRANULAR ASPHALT PADA CAMPURAN BETON ASPAL TERHADAP MODULUS RESILIEN DAN GRADASI R. Agah, Heddy; P. Hadiwardoyo, Sigit
Jurnal Transportasi Vol 12, No 2 (2012)
Publisher : Jurnal Transportasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (659.136 KB) | DOI: 10.26593/jt.v12i2.477.%p

Abstract

Buton Asphalt is a natural asphalt which has advantages because it contains minerals and asphalt, even though its asphalt content does not completely meet the specification as a binder of asphalt concrete. Various studies of the Buton Asphalt usage have been carried out. This paper presented the results of a study on asphalt concrete mixtures using materials of Buton Granular Aggregate (BGA), treating the BGA as aggregates, with the BGA content of 5% and 7%. Mixtures and specimens were analyzed to investigate the effects of BGA on the performance of asphalt concrete. The results showed that the indirect tensile strength for the mixture with BGA of 5% is higher than that obtained in the those with BGA content of 7%.Keywords: natural asphalt, asphalt concrete, Buton Granular Asphalt, indirect tensile strength.
KUALITAS TINGKAT PELAYANAN MINIMUM TERMINAL KARGO DOMESTIK BANDAR UDARA Subekti, Sitti; R. Agah, Heddy; Widjajanti, Endang
Jurnal Transportasi Vol 12, No 3 (2012)
Publisher : Jurnal Transportasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (484.494 KB) | DOI: 10.26593/jt.v12i3.496.%p

Abstract

Quality of cargo management services is primary consumer expectation indicator measured by the dimension model and the minimum service time. Likert scale of five levels is use, analyzed with Important Performance Analysis and Performance Analysis Approach to portray the user perception and expectation. Five dimensions of quality aspect are selected such as reliability, responsiveness, assurance, empathy, and physical evidence. Two air cargo companies operating at Jakarta International Airport Soekarno Hatta are selected as respondents with sample sizes of 46 and 33 are observed. A grid with four quadrants is developed. The result shows that the two operator need improvement to reach minimum service time of 30 minutes. The existing system is in a range between 46 to 51.51 minutes to finish all system services steps. To reach the minimum service time, the operator management, equipment, and tools must be improved.Keywords: Domestic terminal, cargo, service quality, Importance Performance Analysis
PENGARUH PENAMBAHAN BUTON GRANULAR ASPHALT PADA CAMPURAN BETON ASPAL TERHADAP MODULUS RESILIEN DAN GRADASI R. Agah, Heddy; P. Hadiwardoyo, Sigit
Jurnal Transportasi Vol 12, No 2 (2012)
Publisher : Forum Studi Transportasi antar Perguruan Tinggi (FSTPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (659.136 KB) | DOI: 10.26593/jt.v12i2.477.%p

Abstract

Buton Asphalt is a natural asphalt which has advantages because it contains minerals and asphalt, even though its asphalt content does not completely meet the specification as a binder of asphalt concrete. Various studies of the Buton Asphalt usage have been carried out. This paper presented the results of a study on asphalt concrete mixtures using materials of Buton Granular Aggregate (BGA), treating the BGA as aggregates, with the BGA content of 5% and 7%. Mixtures and specimens were analyzed to investigate the effects of BGA on the performance of asphalt concrete. The results showed that the indirect tensile strength for the mixture with BGA of 5% is higher than that obtained in the those with BGA content of 7%.Keywords: natural asphalt, asphalt concrete, Buton Granular Asphalt, indirect tensile strength.
KUALITAS TINGKAT PELAYANAN MINIMUM TERMINAL KARGO DOMESTIK BANDAR UDARA Subekti, Sitti; R. Agah, Heddy; Widjajanti, Endang
Jurnal Transportasi Vol 12, No 3 (2012)
Publisher : Forum Studi Transportasi antar Perguruan Tinggi (FSTPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (484.494 KB) | DOI: 10.26593/jt.v12i3.496.%p

Abstract

Quality of cargo management services is primary consumer expectation indicator measured by the dimension model and the minimum service time. Likert scale of five levels is use, analyzed with Important Performance Analysis and Performance Analysis Approach to portray the user perception and expectation. Five dimensions of quality aspect are selected such as reliability, responsiveness, assurance, empathy, and physical evidence. Two air cargo companies operating at Jakarta International Airport Soekarno Hatta are selected as respondents with sample sizes of 46 and 33 are observed. A grid with four quadrants is developed. The result shows that the two operator need improvement to reach minimum service time of 30 minutes. The existing system is in a range between 46 to 51.51 minutes to finish all system services steps. To reach the minimum service time, the operator management, equipment, and tools must be improved.Keywords: Domestic terminal, cargo, service quality, Importance Performance Analysis