Silfeni Silfeni
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Published : 44 Documents
Articles

PERSEPSI WISATAWAN MANCANEGARA TENTANG KUALITAS PELAYANAN FRONT DESK AGENT HOTEL BERBINTANG EMPAT DI KOTA PADANG Morito, Dede; Silfeni, Silfeni; Waryono, Waryono
E-Journal Home Economic and Tourism Vol 14, No 1 (2017): Periode Maret 2017
Publisher : E-Journal Home Economic and Tourism

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The purpose of research is to determine the foreign tourists? perceptions about the quality of service of front desk agent four star hotels in Padang. This research consists of five indicators are: tangibles, reliability, responsiveness, assurance, and epathy. The type of this research is descriptive research using survey method with population amounted to 310 people. Sampling technique is proportional random sampling with sample amounted to 76 people. The data was collected using a questionnaire based on a Likert scale that tested for validity and reliability. Based on the results of the study concluded that the foreign tourists? perceptions about quality of service of front desk agent four star hotels in Padang are less in two indicators, assurance and empathy.
PENGARUH MOTIVASI BERRESTASI TERHADAP PRESTASI KERJA KARYAWAN PANGERAN BEACH HOTEL PADANG Adriani, Genia; Silfeni, Silfeni; Suyuthie, Hijriyantomi
E-Journal Home Economic and Tourism Vol 15, No 2 (2017): Periode September 2017
Publisher : E-Journal Home Economic and Tourism

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This research starts from observations of researcher towards motivation work achievement against an accomplished the employee Pangeran Beach Hotel Padang alleged lack of employee accomplishments Pangeran Beach Hotel Padang. This research consists of 4 indicators of motivation overachievers: considering the risks, pay attention to feedback, creative/innovative, and resolution time, and consists of 6 indicators work achievement: accomplishments, honesty, discipline, cooperation, personality, and responsibility. Therefore the aim of this research is to know the motivational contribution towards employee achievements accomplished Pangeran Beach Hotel Padang. The results showed that: (1) Motivation Overachievers is at category enough (82,26%), (2) Achievement of work are at a sufficient category (64.52%), (3) test results of simple linear regression hypotheses obtained Fhitung 18,477 with sig. 0.00. This means significantly 0.00 0.05 Motivational variables then < Overachievers (X) may explain the variables work achievement (Y) significantly. So the variable affects variables achievers motivation work achievement. Furthermore with the R square of 0.235 variable influence Motivation means Doing (X) against the variable work achievement (Y) is 23.5%, while 76.5% are influenced by other factors such as: attitudes, knowledge, and education.Keywords : Work Motivation, achievement
STRATEGI PENGEMBANGAN PRASARANA DAN SARANA OBJEK WISATA CANDI PADANG ROCO KABUPATEN DHARMASRAYA Alvionita, Rediana; Silfeni, Silfeni; Suyuthie, Hijriyantomi
E-Journal Home Economic and Tourism Vol 12, No 2 (2016): Priode Mei 2016
Publisher : E-Journal Home Economic and Tourism

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This research was motivated by the lack of infrastructure and facilities in the tourism site Candi Padang Roco. The purpose of research is to determine the development strategy of infrastructure and facilities of tourism site Candi Padang Roco.This research is a descriptive study with qualitative data. Data was collected using interviews, observation and documentation involving informants with snowball sampling technique, namely: four managers (Department of Tourism), three people Kenagarian Siguntur and three travelers. Data analysis techniques in the study include: data reduction, data presentation and conclusions.The results of this study stated that: 1) The strength of the infrastructure and facilities of tourism site Candi Padang Roco, has been the availability of infrastructure and facilities most tourism site. 2) The weakness of infrastructure and facilities of tourism site are the road conditions are not good, there is no electricity, clean water is not available, there is no public transport to tourism site there is no shop, café or restaurant and not a home stay. 3) Opportunities that have the infrastructure and facilities to complement the tourism site is their discourse managers for the development of infrastructure and facilities of tourism site like building a bridge. 4) Threats to infrastructure and facilities of tourism site is the presence of the other attractions that are superior, lack of awareness of travelers to keep the tourism siteDevelopment strategy of infrastructure and facilities for tourism site Candi Padang Roco are improv road infrastructure. Using the river as a source of clean water and lighting. Provide nurses and first aid required by tourists. Provide homestay which have unique characteristics. Build a restaurant or café. Provide rental bikes as transportation to tourism site. Conducting conduct training to the community and invite the community to participate actively in creating tourist charms, tourism attraction at least once a week.Key words: Development Strategy, Infrastructure and Facilities of tourism site
KARAKTER WIRAUSAHA PADA MAHASISWA PROGRAM STUDI D4 MANAJEMEN PERHOTELAN UNIVERSITAS NEGERI PADANG Martalena, Martalena; Silfeni, Silfeni; Abrian, Youmil
E-Journal Home Economic and Tourism Vol 15, No 2 (2017): Periode September 2017
Publisher : E-Journal Home Economic and Tourism

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The purpose of research is to determine the entrepreneurship character ofHotel Management at State University of Padang (UNP). This research consistssixth of indicators which is: confident, task-oriented and results, dare to take arisk, leadership, originality and future-oriented. This type of research isdescriptive research with quantitative data. Population in this research amount567 people. Data retrieval technique is probability sampling which isproportionate stratified random sampling. The total of sample in this research is85 people. Data collection using a questionnaire based on a Likert?s scale thattested for validity and reliability. Generally based on the results entrepreneurshipcharacter Hotel Management of UNP states that 4% respondent expressed verywell, 45% respondent said good, 50% of respondent states good enough and 1%respondent said not good and there is no respondent states very bad.Keywords: entrepreneurship character
MOTIVASI MAHASISWA DALAM MENJAGA KEBERSIHAN LABOR BOGA FAKULTAS PARIWISATA DAN PERHOTELAN UNIVERSITAS NEGERI PADANG Dhaifina, Dhaifina; Silfeni, Silfeni; Abrian, Youmil
E-Journal Home Economic and Tourism Vol 15, No 2 (2017): Periode September 2017
Publisher : E-Journal Home Economic and Tourism

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This research originated from the students who are not concerned with thecleanliness of catering laborers of the Faculty of Tourism and Hospitality StateUniversity of Padang. The purpose of this study is to describe how the intrinsicmotivation and extrinsic motivation of students in maintaining the cleanliness ofthe catering laboratory of the Faculty of Tourism and Hospitality State Universityof Padang. The research type is descriptive quantitative. The population of thisresearch are students who are and have been using labor catering Faculty ofTourism and Hospitality State University of Padang, as much as 558 people. Thesampling in this study is proposional random sampling as many as 85 people. Thedata collection are done by questionnaires using the scale of likert and has beentested the validity and reliability. This research result indicates that overall thestudents motivation in maintaining the cleanliness of the catering laboratory ofthe Faculty of Tourism and Hospitality State University of Padang 57.6% of therespondents declared as good, 30.6% of the respondents declared as enough and11,8% declared as very good.Keywords: Intrinsic Motivation, Extrinsic Motivation
PENGARUH MOTIVASI TERHADAP KEPUTUSAN BERKUNJUNG KE OBJEK WISATA PANTAI PASIR JAMBAK DI KOTA PADANG Avandi, Rivi; Silfeni, Silfeni; Suyuthie, Hijriyantomi
E-Journal Home Economic and Tourism Vol 15, No 2 (2017): Periode September 2017
Publisher : E-Journal Home Economic and Tourism

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The purpuse of research is to see how big the influence of variable Motivation (X) towards the visited decession (Y) to the tourist attraction of Pasir Jambak Beach in Padang City. The sample of this research were 80 people taken using purposive sampling technique. The data collection was done with the questionnaire using likert scale that had been tested its validity and reliability. The research results indicate that: (1) Motivation is in good category (37,50%), (2) The decision to visit is in good category (52,50%), (3) Motivation influence toward decision to visit are 16,6% and 83, 4% are influence from other factors. the regression coefficient value of this research are 0.162 with a value of t arithmetic 3.935 on sig. 0,000 ? 0.05. This means that each increase of 1 unit of motivation will increase 0.162 Decision to visit units.
PENGARUH SARANA WISATA TERHADAP KEPUASAN WISATAWAN DI PANORAMA TABEK PATAH KABUPATEN TANAH DATAR Dewi, Susi Safra; Silfeni, Silfeni; Suyuthie, Hijriyantomi
E-Journal Home Economic and Tourism Vol 15, No 2 (2017): Periode September 2017
Publisher : E-Journal Home Economic and Tourism

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This research aimed to determine the influence of tourism facilities toward the tourists satisfaction at Panorama Tabek Patah Kabupaten Tanah Datar. The type of this research was associative causal. The population in this research was the average of the tourists about 1,001 persons each month. The technique of sampling was non-probability sampling (purposive sampling). The number of samples in this research were 91 persons by using the Riduwans? formula. The technique of data collecting by using a questionnaire based on Likert Scale which has proven its validity and reliability. Generally, tourism facilites was bad about 48,35% and the tourists satisfaction was good enough about 67,03%. Then, the result of regression linier obtained F count with sig . 0.000 < 0.05. From the hypotesis test, the result of R Square was 0.600. This means that tourism facilities influenced tourists satisfaction about 60%, while the remainder influenced by other factors.Keywords : tourism facilities, tourists satisfaction
PENGARUH SARANA WISATA TERHADAP KEPUTUSAN BERKUNJUNG KE OBJEK WISATA TAMAN REKREASI SARIMANGGIS SOLOK Sari, Resti Yunita; Silfeni, Silfeni; Abrian, Youmil
E-Journal Home Economic and Tourism Vol 15, No 2 (2017): Periode September 2017
Publisher : E-Journal Home Economic and Tourism

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This research strarted from observation of researcher at Sarimanggis SolokRecreational Park, that there are still many visitor complains about tourism facilities that are notimpact well. This study aims to:1) knowing the tourist facilities in the recreational attractionSarimanggis Solok Recreation Park, 2) Knowing the decision to visit the Sarimanggis SolokTourism Recreation Park, and 3) Knowing whether there is influence between tourism facilitieson the decision to visit the tourist attraction Recreation Park Sarimanggis Solok.This type of research is categorized into causal research. Sampling technique in thisresearch is sampling of purposive counted 81 people. Data collection using questionnaires basedon likert scale that has been tested for its validity and reliability. The result of this study are: 1)Tourism facilities are in bad category (65,4%), 2) Visiting decisions are in sufficient category(81,5%), 3) Tourism facilities influence visiting decisions by 9,3% and 90,7% influenced byother factors such as price, location, promotion, people, physical proof and process.Keywords: Tourism Facility, Visiting Decision
PERSONAL HYGIENE KARYAWAN FOOD AND BEVERAGE TAMAN POETI DAIMA PADANG Dianti, Weni; Silfeni, Silfeni; Pramudia, Heru
E-Journal Home Economic and Tourism Vol 11, No 1 (2016): Priode Maret 2016
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This study aimed to describe the personal hygiene of food and beverage employees Poeti Taman Padang Daima terms of: personal hygiene (personal cleanliness), general health (general health and fitness), Uniform Chef. This type of research is descriptive with qualitative data. Techniques of collecting data using interviews, observation, and documentation.  The final conclusion is that personal cleanliness from only 57% of the informants did shower twice a day in a clean before and after leaving for work, 42% of bathing performed once per day for overtime resulting return is late.General health and fitness that 28.5% of employees Taman Padang Poeti Daima sleep seven hours a day, 42.8% slept five hours a day, 28.5% sleep six hours a day. Uniform Chef indicators Aprons Whereas 50% of employees Taman Padang Poeti Daima work using Aprons and 50% work using Aprons when there is oversight of the leadership.  Key Word : Personal Hygiene and Food And Beverage Employee
ANALISIS POTENSI ATRAKSI AGROWISATA DI KECAMATAN LEMBAH GUMANTI KABUPATEN SOLOK Suprianto, Apri; Silfeni, Silfeni; Pasaribu, Pasaribu
E-Journal Home Economic and Tourism Vol 14, No 1 (2017): Periode Maret 2017
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The purpose of the research is to know the potential of agro-tourism in Lembah Gumanti, Solok rejency. The type of this research is qualitative research in using observation method, interview and dokumnetasi. Determination of informant using Snow-ball Sampling the are: head of tourism pfficial, 2 persons from agriculture official, 5 farmers and local community in Lembah Kecamatan Lembah Gumanti, solok regency. This research concluded: 1) strength is the temperature are clean, the sufficient clean water, fertile soil, State of the State of nature, the area is thick with customs. The process of planting and harvesting vegetables, fruit and flowers still traditional. 2) Beside that, the opportunities is agro tourism at Lembah Gumanti distrisk, the presence of local community organizations to support agro tourism, there are lot of supporting tourist attractions in Lembah Gumantiss district, Solok Regency..Keywords: Potention, attraction and agro tourism1