Ford Lumban Gaol, Ford Lumban
Bina Nusantara University Jln. K. H. Syahdan No. 9, Jakarta 11480, Indonesia

Published : 5 Documents

Found 5 Documents

The Behavior of Online Museum Visitors on Facebook Fan Page of the Museum in Indonesia Sundjaja, Arta Moro; Gaol, Ford Lumban; Abdinagoro, Sri Bramantoro; Abbas, Bahtiar S.
Binus Business Review Vol 8, No 3 (2017): Binus Business Review
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/bbr.v8i3.3742


The objective of this research was to discover the behavior of museum visitors on Facebook fan page in Indonesia based on the user motivation, user expectation, online community involvement, and Facebook fan page of the museum. This research used a quantitative approach to descriptive analysis. The population was the Facebook users who had followed the Facebook fan page of the museum in Indonesia. The samples used were 270 respondents. The researchers distributed the questionnaire to a Facebook group managed by museums or communities. Based on the demographic profile of respondent, the researchers discover that the respondents are highly educated, work as employees or student, and allocate more than Rp500.000,00 per month for traveling expense. Based on social media behavior of the respondents, the respondents are active using Facebook and not aware of the presence of museum in social media. The respondents require museum information, social interaction, and entertainment on Facebook fan page of the museum. Therefore, museum managers must maintain the content quality and perceived usefulness in delivering the information through Facebook. The involvement of cultural community can help people to get honest information about museum through credible opinion from the respondents.
CommIT (Communication and Information Technology) Journal Vol 7, No 1 (2013): CommIT Vol. 7 No. 1 Tahun 2013
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v7i1.580


An integrated information system is needed in an enterprise to support businessprocesses run by an enterprise. Therefore, to develop information system can use enterprisearchitecture approach which can define strategic planning of enterprise information system. SMPNegeri 1 Jambi can be viewed as an enterprise because there are entities that should be managedthrough an integrated information system. Since there has been no unification of different elementsin a unity yet, enterprise architecture model using Enterprise Architecture Planning (EAP) isneeded which will obtain strategic planning of enterprise information system in SMP Negeri 1Jambi. The goal of strategic planning of information system with Enterprise Architecture Planning(EAP) is to define primary activities run by SMP Negeri 1 Jambi and support activities supportingprimary activities. They can be used as a basis for making data architecture which is the entities ofapplication architecture. At last, technology architecture is designed to describe technology neededto provide environment for data application. The plan of implementation is the activity plan madeto implemented architectures by enterprise.
SOA REFERENCE ARCHITECTURE BLUEPRINT Edison, .; Tulenan, Virginia; Gaol, Ford Lumban
Jurnal Sistem Informasi Vol 5 No 2 (2009): Jurnal Sistem Informasi (Journal of Information System)
Publisher : Faculty of Computer Science Universitas Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (756.076 KB) | DOI: 10.21609/jsi.v5i2.266


Service Oriented Architecture (SOA) is a framework for integrating business processes and supporting IT infrastructure as secure, standardized components services that can be reused and combined to address changing business priorities. Services are the building blocks of SOA and new applications can be constructed through consuming these services and orchestrating services within a business process. In SOA, services is map to the business functions that are identified during business process analysis. Upon a successful implementation of SOA, the enterprise gain benefit by reducing development time, utilizing flexibility and responsive application structure, and following dynamic connectivity of application logics between business partners. This paper presents SOA reference architecture blueprint as the building blocks of SOA which is services, service components and flows that together support enterprise business processes and the business goals. Layanan Berorientasi Arsitektur (SOA) merupakan framework untuk mengintegrasikan proses bisnis dan mendukung infrastruktur TI secara aman, layanan komponen standar yang dapat digunakan kembali dan dikombinasikan untuk mengatasi perubahan prioritas bisnis. Layanan merupakan blok bangunan SOA, di mana aplikasi baru dapat dibangun melalui konsumsi layanan ini dan merancang layanan dalam proses bisnis. Dalam SOA, layanan dipetakan ke fungsi bisnis yang diidentifikasi selama analisis proses bisnis. Setelah keberhasilan implementasi SOA, perusahaan memperoleh keuntungan diantaranya mengurangi waktu pengembangan, memanfaatkan fleksibilitas dan struktur aplikasi responsif, dan mengikuti konektivitas dinamis dari logika aplikasi antara mitra bisnis. Paper ini menyajikan cetak biru referensi arsitektur SOA sebagai blok bangunan SOA yang merupakan komponen pelayanan jasa, dan arus yang bersama-sama mendukung proses bisnis perusahaan dan tujuan bisnis.
The architecture social media and online newspaper credibility measurement for fake news detection Arianto, Rakhmat; Spits Warnars, Harco Leslie Hendric; Abdurachman, Edi; Heryadi, Yaya; Gaol, Ford Lumban
TELKOMNIKA (Telecommunication Computing Electronics and Control) Vol 17, No 2: April 2019
Publisher : Universitas Ahmad Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (621.145 KB) | DOI: 10.12928/telkomnika.v17i2.11779


Social media is one of the communication media favored by people in the world, especially in Indonesia. This is evidenced by the results of the APJII survey which shows that the majority of Indonesians use social media in their daily activities. One of the advantages of social media is the dissemination of information faster than conventional media so that the quality of information disseminated is lower than conventional media due to the process of disseminating information not through the filter process. By measuring the level of credibility of the online newspaper based on the time credibility, website credibility, and message credibility factors and measuring the level of credibility on social media based on the time credibility, Social Media Credibility, and Message Credibility factors with different levels of weight, it will produce a news likelihood level it's fake news or facts.
Analisis Dampak Penerapan IT Service Desk pada Bank XYZ Prasetyo, Ario Adi; Gaol, Ford Lumban
ComTech: Computer, Mathematics and Engineering Applications Vol 1, No 2 (2010): ComTech
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/comtech.v1i2.2689


The purpose of this study is to identify the determinants of IT operational performance related to IT Service Desk. And to determine the consideration of implementing IT Service Desk in the company business processes. The population in this study is 1500 employees or users of the IT Service Desk service. By using the Slovin, 100 users were obtained in the sample. The variables in this study include success factors of IT Service Desk and Problem Management. Methods of data collection include using questionnaire s. Analysis of data is conducted using multivariate analysis of the factor analysis. The conclusions of this research is obtained from, among others, the factors of success of the IT Service Desk and Problem Management. There are 9 to 37 variables and indicators. From the research, it is found that there is a relationship between factors. And after the reduction process of 37 indicators four new factors was formed which consist of a quick solution factor, excellent IT Service Desk factor, focus support factor, and excellent staff factor. From all the new factors, quick solution is the most dominant factor.