Endang Larasati Setianingsih, Endang Larasati
Jurusan Administrasi Publik Fakultas Ilmu Sosial dan Ilmu Politik Universitas Diponegoro

Published : 6 Documents
Articles

Found 6 Documents
Search

MANAJEMEN BENCANA OLEH BADAN PENANGGULANGAN BENCANA DAERAH (BPBD) DALAM MENANGGULANGI BANJIR DI KOTA SEMARANG Mahardika, Dio; Setianingsih, Endang Larasati
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v7i2.20242

Abstract

The most frequent disaster in many city of Indonesia is flood disaster, so disaster management is required to minimize the risks caused by floods. This study focuses on disaster management conducted by the Regional Disaster Management Agency (BPBD) Semarang City, whether it is in accordance with the stages of disaster management that is pre-disaster, during the disaster, and post disaster. So this research is to find out how the disaster management conducted by Regional Disaster Management Agency (BPBD) Semarang City in handling the flood disaster. The research method used in this research is qualitative method of descriptive type, with staff as an informant from Regional Disaster Management Agency (BPBD) Semarang City which has duty to conduct disaster management in Semarang City. This research explains about how disaster management conducted by BPBD in tackling flood disaster in Semarang City is in accordance with disaster management theory or not yet. The results showed that the stages of disaster management carried out BPBD Semarang City is starting from pre-disaster that there are still shortcomings that is not the formation of contingency plans, then in the stage when there is a disaster that is lack of logistics and disaster emergency personnel, and the last stage is post-disaster there are still shortcomings where the form of rehabilitation conducted BPBD there are still less appropriate target.
ANALISIS KUALITAS PELAYANAN DANA PENSIUN PT TASPEN (PERSERO) KANTOR CABANG UTAMA SEMARANG Warsita, Widi; Setianingsih, Endang Larasati; Mustam, Mochammad
Journal of Public Policy and Management Review Volume 5, Nomor 1, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v5i1.10324

Abstract

This study aims to assess the quality of service retirement fund PT. TASPEN (Persero) Main Branch Office in Semarang and to describe the factors that affect the quality of service in TASPEN PT (Persero) KCU Semarang. The problems that exist in this research is the employee's performance is still less than optimal in providing services. This study was conducted to determine the level of quality of service and to determine the factors that affect the quality of service. In this study, the method used is ekplanator, the type that is used to examine the relationship variables studied. Data obtained based on questionnaires given to 96 participants retiring as a respondent in TASPEN PT (Persero) KCU Semarang. These results indicate that the quality of care judged by the level of performance and the level of Importance is above the average value of the minimum levels of performance and level of importance of service. Implementation of the service is a priority PT TASPEN (Persero) KCU Semarang main priorities of the Cartesius diagram is in quadrant A the ease of access, the certainty of the time, the justice ministry and the security services. For factors that affect the quality of services obtained results showed the presence of a positive and significant correlation with the variable that is no awareness of the correlation coefficient of 0.412 and rules with correlation coefficient 0.572. From the results of these studies PT. TASPEN (Persero) KCU Semarang could improve services seen from a high level of interest by participants who considered retiring but low at the performance of employees ease of access, time and security assurance services. Then increase the awareness of every employee and rules set by the agency.
PENGAWASAN TERHADAP PENANGANAN ANAK JALANAN OLEH DINAS SOSIAL, PEMUDA DAN OLAHRAGA DI KOTA SEMARANG Sinabutar, Aprianna Marselina; Setianingsih, Endang Larasati
Journal of Public Policy and Management Review Volume 6, Nomer 2, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v6i2.16167

Abstract

The mandate in The 1945 Constitution of Republic Indonesia article 34 is that impoverished people and abandoned children shall be taken care by the State. The State ensure the life sustainibility of all of the people without any exception. The local government with its principle of autonomy determine and manage its own needs, including the government of Semarang City. The realization of the mandate in The 1945 Constitution of Republic Indonesia is the Social, Youth, and Sports Board of Semarang City. This board?s duty is executing the governement?s affairs in socials matters including the abandoned children. The Social, Youth, and Sports Board needs to do formulating policies as the reference in excecution of duties, coordinating with related parties, coaching, providing facilities, and the most important thing is controlling the surveillance carried. Therefore, this research aims to understand and describe controlling process of abandoned children handling by the Social, Youth, and Sports Board of Semarang City. This research used descriptive qualitative method. The data sources are taken from informants, occurences in field, and the documents from the Social, Youth, and Sports Board of Semarang City. The data collection techniques include interview, documentation, and observation.. The results showed that: the achievement of these treatment programs can not be run with the maximum. Therefore in need of cooperation among relevant agencies and openness to one another and do not apply egos.
ANALISIS KUALITAS PELAYANAN DI PUSKESMAS BATANG I KABUPATEN BATANG Khoirunnas, Mujaddid; Setianingsih, Endang Larasati; Warsono, Hardi
Journal of Public Policy and Management Review Volume 5, Nomor 1, Tahun 2016
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v5i1.10326

Abstract

To support the achievement of health development, the government has provided some health facilities. One of the health facilities which was utilized by community is public health center. Public health center is Technical Implementation Unit of Health Department City/Regency which is responsible for the implementation of the health sector in the region. Public Health Center as the first implementation of basic facilities of public health are required to constantly improve professionalism in giving satisfaction to public. One of them is Puskesmas Batang 1 which is located in Batang sub-district of Batang regency. This study aimed to describe and analyze the quality of service and also the dimensions that obstruct and support those services. This study use descriptive qualitative method. The results showed that the quality of health center services is not good. This result seen from the five dimensions of Zeithaml. They are Tangibles, Reliability, Responsiveness, Assurance and Empathy. Because three of them as obstacle in dimension are Tangibles, Responsiveness and Assurance. In other hand, two of them are Reliability and Empathy be the dimension that supports the service. So it can be said that Batang 1 health center services have not comply the five dimensions of service according to Zeithaml.
INOVASI PELAYANAN TRANSPORTASI PUBLIK BRT (BUS RAPID TRANSIT) TRANS SEMARANG OLEH DINAS PERHUBUNGAN KOTA SEMARANG Dewi, Chintia Puja; Setianingsih, Endang Larasati
Journal of Public Policy and Management Review Volume 7, Nomer 2, Tahun 2018
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v7i2.20006

Abstract

The improvement of the quality of service is necessary to meet all the needs of the community will be mass transport more secure, convenient and affordable service, innovation through the development of public transport BRT Trans Semarang expected level satisfaction can be improved and was able to stimulate the enthusiasm of the community to switch to using public transport services. This research was carried out in order to find out how implementation of the innovation of service of public transport BRT Trans Semarang and restricting factors affecting the implementation of an innovation. Type of this research is descriptive research kind of qualitative data collection process through an in-depth interview studies, informant against the library, documentation and observation. In this study uses the theory of characteristics of an innovation as well as the factors restricting implementation of innovation. The results of this research show that the implementation of innovation services that have been implemented by the public service Agency BRT Trans Semarang is already well underway but not yet at the maximum, that is because expectations and in fact has not been in accordance with the attributes of innovation that should be filled and there are still problems in the implementation, as well as the factors restricting the development of product innovation that is the card E-ticketing and applications playstore BRT that includes the culture of risk aversion, short term budget and planning, inability to face the risk of, there is no reward or incentive, there is technology but is hampered by the cultural and organizational setup, and excess reliance against high performer. The advice given by the researchers is employee training and development, repair the server, created a special team to handle the entire management of innovations, the application of the system of incentives to employees.
PENGAWASAN DANA BANTUAN OPERASIONAL SEKOLAH (BOS) UNTUK SEKOLAH DASAR (SD) DI DINAS PENDIDIKAN KABUPATEN TEMANGGUNG Rahayu, Anisa; Setianingsih, Endang Larasati
Journal of Public Policy and Management Review Volume 6, Nomer 2, Tahun 2017
Publisher : Jurusan Administrasi Publik, Fakultas Ilmu Sosial dan Ilmu Politik, Universitas Diponegoro

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14710/jppmr.v6i2.15908

Abstract

School Operational Assistance is the government?s program to provide non-personalia operational fund for elementary school as the practitioner of the compulsory education. This research aims to describe and analyze the practice of controlling the School Operational Assistance in Elementary School in Education Board of Temanggung Regency and to identify factors contributing the control of the School Operational Assistance. This research used descriptive qualitative method. The result shows the practice of School Operational Assistance has been going on well based on the control. The factors contributing in the controlling of School Operational Assistance in Elementary School are the change of organization?s environment, improvement of organization?s complexity, errors and manager?s necessary to delegate authority. The control of School Operational Assistance in Elementary School in Education Board of Temanggung Regency need to be improved to minimize errors and increase comprehension of the Technical Instructions. Practitioner time management improvement is needed to increase teamwork in controlling process and meeting schedule for development can be fulfilled in a year.