Chusnul Chatimah Asmad, Chusnul Chatimah
Perpustakaan UIN Alauddin Makassar

Published : 4 Documents
Articles

Found 1 Documents
Search
Journal : Jurnal Kajian Informasi dan Perpustakaan

PENGARUH ISO 9001: 2015, MOTIVASI, DAN KOMPETENSI TERHADAP KINERJA PUSTAKAWAN DI PERPUSTAKAAN UNIVERSITAS HASANUDDIN Asmad, Chusnul Chatimah; Rahim, Abdul Rahman; Jaman, Andi
Jurnal Kajian Informasi dan Perpustakaan Vol 7, No 2 (2019): 2019 Accredited by Ministry of Research, Technology and Higher Education of the
Publisher : Universitas Padjadjaran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24198/jkip.v7i2.21344

Abstract

Motivation and competence can be variables that affect the level of librarian performance. ISO 9001: 2015 can also affect librarian performance as there is a quality management system clause that focuses on human resources in the organization. Therefore, the purpose of this research was to find out and analyze the influence of ISO 9001: 2015, motivation, and competence partially and simultaneously on the performance of librarians in the UNHAS Library. This study used quantitative survey research, with a total population of 42 people. The sample was the entire population. The results showed that motivation and competence partially had a significant effect on the performance of librarians. This is consistent with the opinions of several experts and relevant studies. Furthermore, ISO 9001: 2015 did not have a significant partial effect. These findings indicated that ISO in the UNHAS Library could not reach the realm of librarian performance improvement, one of which was due to the lack of librarian understanding of commitment and quality policy in ISO 9001: 2015. Based on the f test, it discovered that simultaneously, all independent variables had a significant effect on the dependent variable of 53,863. In conclusion, based on the regression test, it finds out ISO 9001: 2015 has no partial effect; however, it is simultaneous when integrated with motivation and competence variables, whereas motivation and competence variables can partially influence the performance of the UNHAS Library librarian.