Prabowo, Faizal Haris Eko
Universitas Galuh

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KUR-MIKRO BRI CUSTOMER EXPERIENCE MEASUREMENT Taufik, Nuryanti; Prabowo, Faizal Haris Eko
Jurnal Ekonologi Ilmu Manajemen Vol 5, No 2 (2018)
Publisher : Universitas Galuh

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.2827/jeim.v5i2.1763

Abstract

ABSTRAK Tujuan dari penelitian ini adalah untuk mengukur customer experience dan pengaruhnya terhadap customer satisfaction nasabah KUR-Mikro BRI. Metode yang digunakan dalam penelitian ini adalah metode survei dengan pendekatan kuantitatif dan dijelaskan secara deskriptif. Populasi dalam penelitian ini terdiri dari 1151 nasabah dengan 92 sampel yang dijadikan sebagai responden. Analisis data menggunakan analisis regresi linier berganda. Berdasarkan hasil penelitian ditemukan bahwa customer experience memberikan pengaruh positif terhadap customer satisfaction dengan nilai koefisien determinasi 93% , hasil F hitung 392,80 dan nilai signifikansi sebesar 0,000. Variabel experimental customer yang memberikan pengaruh paling tinggi adalah relational experience. Nasabah mendapatkan pengalaman yang memuaskan saat menjadi nasabah KUR-Mikro BRI, hal ini dikarenakan tingkat suku bunga yang rendah dibandingkan dengan tingkat suku bunga produk perbankan lainnya, selanjutnya pelayanan frontliner terhadap nasabah serta interior kantor BRI juga mampu memberikan pengalaman yang menyenangkan bagi nasabah
PRICE DETERMINATION OF CHICKEN PORRIDGE MSMEs IN FACING RAW MATERIAL COST FLUCTUATION Prabowo, Faizal Haris Eko
Management Review Vol 3, No 1 (2019): Journal of Management Review
Publisher : Magister Manajement Studies Program

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (68.264 KB) | DOI: 10.25157/jmr.v3i1.1574

Abstract

The culinary industry is currently one of the best industries that are developing, this has become one of the economic supports in several regions. Based on the results of the economic census report of the Tasikmalaya City in 2016 the culinary industry in percentage and number of positions was in the third position followed by the large trade industry which occupied the first position and the processing industry in the second position. This study aims to determine the impact of changes in raw material costs lucratively on the selling price determination of chicken porridge in MSMEs at the City of Tasikmalaya. The population in this study were all MSMEs chicken porridge entrepreneurs totaling 261 units, while the method used in this study was a survey method with a quantitative approach presented descriptively. The result of this study is that changes in raw material costs have an impact of 89.2% on the determination of the selling price of chicken porridge. In fact, this is clearly illustrated by the chicken porridge activists who prefer to set the selling price using a mixed method based on market costs and demand. This is because there is a concern from chicken porridge activists for the risks that they will get such as decreasing sales and automatically reducing their revenue streams.
ASSESSING LOCAL TAX CONTRIBUTIONS TO LOCAL OWN REVENUE: EVIDENCE IN ONE REGION IN INDONESIA Akbar, Dendy Syaiful; Brata, Yat Rospia; Herlina, Elin; Prawiranegara, Benny; Prabowo, Faizal Haris Eko
Media Riset Akuntansi, Auditing & Informasi Vol 19, No 1 (2019): April
Publisher : LEMBAGA PENERBIT FAKULTAS EKONOMI DAN BISNIS UNIVERSITAS TRISAKTI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25105/mraai.v19i1.3881

Abstract

The purpose of this study is to analyze the size of the contribution of local taxes to the Ciamis Regency local own revenue. In this study, the formula for the ratio of local tax contribution to local own revenue was formulated. The research method used is a descriptive method with a quantitative approach. Measurement of contributions of local taxes on local own revenue is drawn from the local own revenue structure which consists of local taxes, regional levies, separated regional wealth results, and other legitimate regional income. The results of the study show that the contribution of local taxes to local own revenue is in the very low and low category, because during the 2013-2015 fiscal year the figure was below 26%, while in the 2016-2017 fiscal year it reached a number of 26% -50%. The low contribution of local taxes to local own revenue is due to restaurant taxes stipulated through regional regulation No. 5 of 2011, namely the imposition of a 10% tax on each transaction with consumers is still a lot of rejection from most restaurant managers, with the reason of fear of a decline in consumers.
The presence of new threat for public transportation services in the industrial age 4.0 Dermawan, Wildan Dwi; Prabowo, Faizal Haris Eko
KINERJA Vol 16, No 1 (2019)
Publisher : Faculty of Economics and Business Mulawarman University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (173.888 KB) | DOI: 10.29264/jkin.v16i1.4935

Abstract

Business, technology and transportation systems growth rapidly along with the times. At present, transportation is a means that cannot be separated from the daily activities of human life. There are two types of transportation, namely conventional transportation and online transportation. The purpose of this study is to analyze and find out the differences in income earned, maximum income, minimum income and average income obtained by public transport drivers before and after online transportation. This study uses a comparative method to describe before and after revenue of public transportation drivers. The results show that there was a decreasing in the average driver's income of public transport by 60.5%, a decrease in maximum income obtained by public transport drivers by 60% and a decrease in minimum income obtained by public transport drivers by 50%. Decreasing the revenue of drivers of public transport after the emergence of new technology and the operation of online transportation caused a change in the interest of passengers in using public transportation. There are several reasons for the shifting of angkot passengers using online transportation services including travel time, lack of awareness and discipline of public transportation drivers, unscheduled fuel filling, forced transfer of passengers, and public transportation facilities.