This research study about the effect of tourism on local peoples needs and extent to which theÂ benefits to the community museum in Taman Mini Indonesia Indah and also evaluation ofÂ service quality to improve visitor satisfaction. The method used in this research is by using aÂ questioner data that spread out through Taman MiniIndonesia Indah customer for knowingÂ their satifaction level. After the data gathered, then it divide into five kind variable (Tangible,Â Reability, Responsiveness, Assurance & Empathy). The result of this research conclude that : TheÂ tangible asset(X1), The reliability(X2), The Responsiveness(X3), The Assurance(X4), TheEmphaty(X5), is giving positive influence and significantly in customer satisfaction.Keywords : Tangible, reability, responsiveness, assurance, empathy,customer satisfaction.
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