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Jurnal Ilmiah Binaniaga
Published by STIE Binaniaga
ISSN : 02164094     EISSN : -     DOI : -
Core Subject : Economy,
Jurnal Ilmiah Binaniaga (J.I Binaniaga) is an international peer-reviewed and open access journal that focuses on the fields of management fields such as Office Management, Production Management, Marketing Management, Financial Management, Personnel Management, Strategy Management.
Arjuna Subject : -
Articles 125 Documents
Analisis Kepuasan Mahasiswa Terhadap Kualitas Pelayanan pada Politeknik kent Bogor Tahun 2009 Anwar, Yuli; Anwar, Syamsul
Jurnal Ilmiah Binaniaga Vol 5, No 01 (2009): June 2009
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v5i1.217

Abstract

   Quality and customer satisfaction are closely related, the quality of giving a boost to consumers to establish a very strong bond with the company. In the long term bond like this allows companies to thoroughly understand the expectations which the firm maximizes the consumer’s experience of fun and minimize or eliminate unpleasant experience. Because customer satisfaction in turn can create customer loyalty or loyalty to companies that provide satisfactory service quality.    The value of service quality performance variables are 143-286, with the average value of 3.31 or assessment the position is quite satisfied. While the assessment of service expectations variable is between 240-294, with the average value of 3.91 or assessment on the position on an important value. Picture of student satisfaction with the service by the Politeknik KENT Bogor can be seen from the diagram on the Cartesian Quadrant II which containts the attributes that have given satisfaction to the students.    These are attributes that must be maintained so that student satisfaction is always achievied (a) The building is owned by adequale, (b) The appearance and comfort of the lobby, (c) Clean and tidy room lecturers, (d) Clean and comfortable classrooms, (e) Officers can provide timel, (f) Officers are always ready willing to help in times of need, (g) the officer did not show the impression busy in welcoming the arrival of students, (h) officers always instill confidence in students, (i) the officer behaved in providing services, and (j) students feel secure to do transactions with the institution.
Analisis Kepuasan Nasabah Terhadap Pelayanan Jasa Perbankan Secara On Line Melalui Ponsel (Mobile Banking M-BCA) pada PT. BCA Tbk. KCP Cibubur Wardhani, Yustiana; Firmayanti, Vevi
Jurnal Ilmiah Binaniaga Vol 5, No 01 (2009): June 2009
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v5i1.214

Abstract

   Increasing number of banks in Indonesia and the increased facilities owned by each bank, making the level of competition among banks is also increasingly fierce. Any banks compete to provida services and the best service for the community. Strategis in the travel by the banks, among others, improve the quality of the product or service and convenience in transaction facilities. Bank Central Asia (BCA) as one of the banks in Indonesia, of course must be responsive in the face of such competition. In this case trying to get products and services are more specific in order to provide maximum satisfaction to its customers and also attract a wider consumer, so that excel in competition, because customer satisfaction is not only derived from the product features alone but must be a combination of features and quality service provided.    Based on the analysis of IPA which is a mapping of each attribute of service into the cartesian diagram Attributes that are in quadrant I or high priority are (1) Speed of service m-BCA m-payment transactions (credit card payments, electricity, telephone, etc.), (2) Speed of service m-BCA conduct m-commerce transactions (purchase refill pulse), (3) Speed of service m-BCA in providing information, (4) Ease of service m-BCA m-payment transactions (credit card payments, electricity, telephone, etc.), and (5) Ease of service m-BCA m-commerce transactions (purchase refill pulse).    Attributes that are quadrant II or maintain performance are (1) Speed of service m-BCA in conducting transactions m-info (&mutations account balance), (2) Speed of service m-BCA in the m-transfer transactions (inter BCA & inter-Bank), (3) Ease of service m-BCA in conducting transactions m-info (& mutations account balance), (4) Ease of service m-m-BCA transfer transactions (inter BCA & inter-bak), (5) Security uses m-BCA in financial transactions, and (6) Security using m-BCA in non-financial. transactions.    Attributes that are in quadrant III or low priority are (1) The ability of providing the promised services, and (2) m-BCA service instructions, and attributes that are at or excessive quadrant IV are (1) Display service menu m-BCA easily understood, (2) tidiness on screen service menu m-BCA, (3) Speed of service m-BCA in conducting transactions m-admin (activation of m-BCA, change PIN), and (4) Ease of service m-BCA in conducting transactions m-admin (activation 0f m-BCA, change PIN).
Pengaruh Sistem Remunerasi dan Penilaian Kerja Terhadap Kinerja Karyawan PT Istana Prima Esa Anwar, Yuli
Jurnal Ilmiah Binaniaga Vol 5, No 01 (2009): June 2009
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v5i1.213

Abstract

    Implementation of a clear system of remuneration and to be fair to all employees at all levels of office can provide motivation to employee performance so it will be the human form of competent and qualitified companies. In other word the expected relationship management system of remuneration which is applied against the employee can improve employee performance in work environment so that it can increase company productivity.   The analysis showed that (1) of the Remuneration System Employee Performance there was a positive relationship and significant at a value r + 0.478 and a significance of probilitas 0000 <= 0.05, then there is a positive and significant between Remuneration of Employees Performance shown with a regression coefficient value of 0.272 and 0.000 significance probability <0.05, whereas the contribution system which explains the performance of Employee Remuneration of 22.9%, while the regression equation is Y + 19.573 + 0.272X1, (2) of Assessment Work with Employee Performance there and positive relationship was significant with a value of r + 0.543 and a significance of probilitas 0000 <= 0.05, then there is a significant and positive effect between Employee Performance Assessment Working against the value shown by the regression coefficient of 0.302 and 0.000 significance probability of <0.05, while the contribution of Assessment Work which explains 29.4% of Employee Performance, while the contribution of Assessment Work which explains of Employee Performance, while the regression equation is Y = 20.500 + 0.302 X2 and simultaneously the relationship between Remuneration and Employee Performance Assessment Work with positive and significant areindicated by the value of the correlation coefficient of 0.557.    In addition there are jointly significant and positive influence Remuneration and Employee Performance Assessment Working against, while the contribution of Remuneration and Appraisal Employee Performance Work which explains 33.3%. The regression equation to expresss the influence of Remuneration System (X1) and Assessment of Work (X2) of the Employee Performance (Y) is Y = 18.269+0.139+0.223X1 X2.
SEGMENTASI PEMILIHAN PERGURUAN TINGGI SWASTA (PTS) DENGAN MENGGUNAKAN TEKNIK ANALISIS KONJOIN Wartaka, Mohammad; Sitio, Anita
Jurnal Ilmiah Binaniaga Vol 2, No 02 (2006): December 2006
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v2i02.161

Abstract

Education is essential for every one and the requirements for a good education, including higher education, progressively increases in line with global competition and industrial world demand. Many private universities (PTS) promotion packed with well attractive advertising in various media that offers facilities and services in order to get a number of university students. In determining which PTS to choose, candidates that mostly SMA graduates/leavers often regard main attributes and other factors that get character trade off. Which attribute is the most important one? Is one desired enough to sacrifice another? This research is intended to determine which attribute or combination of attributes is the most favored by SMU students in choosing PTS based on: school origin, parents’ income and which promotion media is utilized. There were 325 SMA leavers took part in this survey they come from Bogor City and Regency and its surrounding areas. Conjoin analysis was used to determine utility point for each attribute and its relative importance weight as a tool to predict preference of one given segment or as a whole. The common problem is that preferences for various attributes may be in conflict or there may not be enough resources to satisfy all the preferences ( a small price tag is not compatible with certain luxury features). Research results indicated that in general a respondent decides which level of utility value is most favored in terms of benefit it may offer. The most favored attribute was job guarantee (-0.7685) and the least favored one was academic title (1.1474). Therefore PTS attributes should combine the most favored one by respondents as a whole is PTS that gives job guarantee and has a good accreditation. In brief the respondents belief that they should choose PTS that is able to provide both job guarantee and has good accreditation mention above. It seems that other attributes such as school origin, parent’s income and media of promotion are not favored by candidates.
ANALISIS HUBUNGAN INFLASI DAN TINGKAT SUKU BUNGA DENGAN HARGA SAHAM PT. INDOFOOD SUKSES MAKMUR DI BURSA EFEK JAKARTA Fauzi, Rizki Ahmad
Jurnal Ilmiah Binaniaga Vol 1, No 02 (2005): December 2005
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v1i02.152

Abstract

The price of share is difficult to be predicted because influenced by various factor, like inflation, rate of interest, industrial production, investor interest to risk etc. Specially for the inflation influence and rate of interest to share, this is be required to get attention by investor  when they wish to buy or sell share  The  inflation and  rate of interest always make a move to fluctuate and influenced by national economy condition. This matter  will influence national economy wheel. After this will represent a cycle  The inflation and  rate of interest influence  the climate and enthusiasm of investment,  cost and also the company earnings, because the  inflation and  high rate of interest will kill effort industrial and commercial sector.  So that,  this matter affect also at share price. While the inflation and  the  fair rate of interest will stimulate economic wheel movement because all sector needing capital to fund  their company. So that this matter will give advantage for investor This research aim to for analyzing the relation between the  inflation and the rate of interest at the price of share by partial or the whole. Data  analysis Technique  used is  quantitative techniques that is look for the level of correlation between the inflation and the rate of interest at the price of share joined by the hypothesis test. Beside that we also use  the qualitative technique  by using characteristics and facts.  Result of analysis show  ( 1) there are negative relation and weak between  the inflation and the price of share ( 2) there are positive relation and weak between the  rate of interest  and  the price of share (3) there are positive relation  and weak between the inflation and the rate of interest with the price of share.
PENGARUH ATRIBUT - ATRIBUT PRODUK YAMAHA JUPITER-Z TERHADAP KEPUASAN KONSUMEN (SUATU SURVEI PADA DEALER MEGA UTAMA MOTOR DI JAKARTA BARAT) Fauzi, Rizki Ahmad; Ria, Siana
Jurnal Ilmiah Binaniaga Vol 2, No 02 (2006): December 2006
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v2i02.157

Abstract

The growth of worldwide automotive industrial sector forced PT Yamaha, as a Japanese motorcycle (known as Yamaha) producer, to enter the motorcycle market in Indonesia. Yamaha has grown and developed rapidly and has been successfully placed it self in the second rank that dominated about 25% of the motorcycle market share. PT Yamaha tries to understand the customer characteristics that are not dependant of interest and demand, but also to create product innovation through research and development product program. The writer is interested in Jupiter Z product and did a research to find out the correlation between Jupiter Z attributes with consumer’s satisfaction. The research used quantitative descriptive method and a survey carried out at Mega Motor in West Jakarta. The research compared two variables of attribute including physical performance, color variance, engine performance, safety and easy handle, engine maintenance, guarantee and claim, fuel consumption, spare parts supply, after sales service and resale value. There were 100 respondents involved in the survey, the writer used Likert Scale of 1 – 5 with the aggregate variables that were plotted in Cartesian diagram using performance importance analysis. The results were between 3.33 – 3.98 with average value of 3.78 (quite satisfied) and importance attribute ranged from 3.98 – 4.31 with average value of 4.16 (important). From the Cartesian Diagram we can see that in Quadrant I (top priority) the respondents concern about guarantee, claim and after sale service while Quadrant II (dependent priority) the respondents thought about physical performance, engine performance, security and easy to drive, engine maintenance, supplies and spare parts. In the third Quadrant (low priority) respondents considered fuel consumption and resale value while in the last Quadrant (over priority) respondents chose color variance. Kata
PENETAPAN KEBIJAKAN PERIKLANAN ATAS DASAR PERILAKU KONSUMEN (Studi Kasus : Produk Shampoo) Djan, Ismulyana
Jurnal Ilmiah Binaniaga Vol 1, No 01 (2005): June 2005
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v1i01.144

Abstract

There are three things that should be into consideration in advertising certain product, ic,; the extent of similar products advertised at the same target market and media, cost of advertising, and difficulty in measuring advertising effectiveness. These three factors force management people to launch a market research concerning consumer behavior.Research carried out on 110 respondent asking them to mention: the brand of shampoo they used from ten different alternatives, seven usefulness of that product, and the kind of advertising media that is most often seen, heard, or read, shows that advertising shampoo product should pay attention to the: characteristic of the shampoo user, objective of advertising, target market to be achieved, advertising theme, press media used, and coordination with other marketing factors.That conclusion become the basic formulation on considering advertising policy of shampoo product that pay attention to consumer behavior.
PENGGUNAAN NILAI-NILAI DISKRIMINAN ALTMAN UNTUK MENGUKUR KINERJA KEUANGAN PT. FAVO STAR FASTINDO GARMENTS TAHUN 2002 - 2004 Djan, Ismulyana; ., Nasai
Jurnal Ilmiah Binaniaga Vol 2, No 02 (2006): December 2006
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v2i02.158

Abstract

The research used quantitative descriptive method by emphasizing case study, the purpose of the research was to get the clear and wide picture of the problem in the hope that the writer can set up the relationship and trend of the phenomenon when the research was being done.  The method the writer used in analyzing the financial performance of PT. Favo Star Fastindo Garments is Z-Score (Multivariance Discriminant Analysis) created by Prof. Edward I Altman from New York University. The mathematical equation of the Z-Score = 1.717 X I + 0.847 X2 + 3.107 X3 + 0.420 X4 + 0.998 X5.  Based on the general analysis from 2002 to 2004 and trend for 2005, it can be concluded that the financial performance of PT. Favo Star Fastindo Garments was categorized as “healthy” with declining efficiency. This was proved by all the Z-Scores that lower than healthy standard Z-Score from Altman. However, in time detailed analysis  the ZScores  tend to decrease, caused by discriminant values from  2002 – 2004 that tend to decrease, even in 2005 trend analysis the discriminant value was 3 X 3, that is smaller than standard healthy value from Altman. This was a warning for the management to instantly conduct improvement action, if not in the coming years other discriminant values may be fall which automatically the Z-Score also falls and eventually lead to the company’s bankruptcy
IMBALAN DAN GAYA KEPEMIMPINAN PENGARUHNYA TERHADAP KEPUASAN KERJA KARYAWAN DI BALAI BESAR INDUSTRI HASIL PERTANIAN BOGOR Ruvendi, Ramlan
Jurnal Ilmiah Binaniaga Vol 1, No 01 (2005): June 2005
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v1i01.146

Abstract

The study was carried out to find out whether there were influence and correlation bet-ween : a) Reward received by the IRDABI’s employees on their job satisfaction. b) style of the leader-ship on the job satisfaction. c) Reward together with style of leadership on the job satisfaction of IR-DABI’s employees.The result of the study showed that there was significant correlation and influence between the reward on the job satisfaction with was shown by the value of partial correlation coefficient of 0.6185 and coefficient of multiple regression for reward variable (β1) of 0.412. The influence of variable for style of leadership on the job satisfaction was also significant with the partial correlation coefficient of 0.5495 and coefficient of multiple regression (β2) of 0.355.In the test of Analysis of Variance (ANOVA) on the equation of multiple regression show that F-value was bigger that F-table (F = 58.97 > F-table = 3.098) or the Probability Value smaller than 0.05. At showed that there was significant correlation and influence between reward variables all together with style of leadership on the job satisfaction of employees. The value of multiple correlation coefficient (R) was 0.751 and R Square (R2) was 0.564. Value of R Square (0.564) meant that 56.5% of variation pro-portion total of job satisfaction can be eliminated of equation of multiple regression was used as the es-timator rather than using average value of job satisfaction as the estimator.
ANALISIS PERILAKU EKONOMI AGRIBISNIS SAPI PERAH YANG TERINTEGRASI DENGAN PARIWISATA (Studi Kasus di Kecamatan Cisarua dan Kecamatan Megamendung Kabupaten Bogor) Ridwan, Wonny A
Jurnal Ilmiah Binaniaga Vol 1, No 02 (2005): December 2005
Publisher : STIE Binaniaga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33062/jib.v1i02.154

Abstract

Pola perilaku ekonomi dari agribisnis sapi perah yang berkelanjutan didaerah pariwisata, dengan pendekatan model sistem ekonometrik 2sls panel data, memperlihatkan tingkat produksi sapi perahdipengaruhi oleh tingkat produktivitas sapi perah itu sendiri, harga susu ditingkat peternak dan permintaansusu segar oleh indutri akan mendorong peternak untuk meningkatkan populasinya. Meningkatnya ternakakan mendorong meningkatnya limbah ternak yang berdampak terjadinya penurunan wisatawan. Jumlahwisatawan akan mendorong meningktnya jumlah penginapan, namun besarnya pajak bumi dan bangunanakan menahan laju pertumbuhan jumlah penginapan. Bertambahnya jumlah wisatawan, jumlah penginapandan jumlah penduduk berakibat meningkatnya jumlah limbah sehingga daya serap lingkungan menurun.Perlu adanya upaya dari pemerintah untuk mengatasi limbah ternak maupun limbah dari pariwisata.

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