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INDONESIA
Jurnal BISNIS & KEWIRAUSAHAAN
ISSN : 22523037     EISSN : 26220806     DOI : 10.37476
Core Subject : Economy,
Terbit empat kali setahun pada bulan Januari, April, Juli dan Oktober; setiap volume terdiridari sepuluh tulisan. Berisi tulisan yang diangkat dari hasil penelitian di bidan Bisnis dan Kewirausahaan.
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Articles 10 Documents
Search results for , issue " Vol 5 No 3 (2016): Jurnal BISNIS " : 10 Documents clear
PENGEMBANGAN KEWIRAUSAHAAN MELALUI KOPERASI USAHA KECIL DAN MENENGAH Rasul, H. Abdul
Jurnal BISNIS & KEWIRAUSAHAAN Vol 5 No 3 (2016): Jurnal BISNIS & KEWIRAUSAHAAN
Publisher : Jurnal BISNIS & KEWIRAUSAHAAN

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Abstract

kewirausahaan of through co-operation and UKM is in this time viewed as by one of way of effective to yield the reliable effort hero, because through UKM development of easier effort to be developed
MOTIVASI KERJA TERHADAP KEPUASAN KERJA DAN PELAYANAN KARYAWAN PADA KONSUMEN DI PT. PLN (PERSERO) AREA MAKASSAR Arfiany, Arfiany
Jurnal BISNIS & KEWIRAUSAHAAN Vol 5 No 3 (2016): Jurnal BISNIS & KEWIRAUSAHAAN
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Abstract

The purpose of this study was to determine whether the employee motivation effect on job satisfaction and quality of service at PT. PLN (Persero) Makassar Area? The research method used is quantitative method with the results showed that motivation significantly impact directly on job satisfaction. Motivation variable is formed by three indicators namely motives, expectations, and incentives show has managed so well that a meaningful contribution on employee job satisfaction. The results of statistical data analysis proves that there are significant direct effect of motivation on the quality of service of employees represented by the value of standardized direct effect of 0.673. This study found a significant direct influence between motivation of the quality of service of employees. This means that the better motivation of the employees then improving the quality of services provided by the employee PT. PLN (Persero) Makassar Area better anyway. And vice versa, if the employee motivation is low, the quality of service generated will be low. Job satisfaction significant effect on the quality of service of employees. Job satisfaction variables formed by three indicators, namely compensation, communication, and working conditions show has managed so well that a meaningful contribution to the quality of service provided by the employee, but to further improve the quality of services better according to the assessment of employees require attention in terms the suitability of allowances and bonuses as well as a harmonious relationship with colleagues.
PENGARUH KUALITAS LAYANAN, KEPERCAYAAN DAN IMAGE TERHADAP KEPUASAN NASABAH YANG MENABUNG PADA PT. BANK SULSELBAR Randy, Muhammad Fuad
Jurnal BISNIS & KEWIRAUSAHAAN Vol 5 No 3 (2016): Jurnal BISNIS & KEWIRAUSAHAAN
Publisher : Jurnal BISNIS & KEWIRAUSAHAAN

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Abstract

The purpose of this study was to determine and analyze the quality of service, trust and image effect on customer satisfaction save on PT. Sulselbar Bank, as well as to identify and analyze between service quality, trust and image, where the dominant influence on customer satisfaction save on PT. Bank Sulselbar. This study used quantitative descriptive method. Population and samples are 118 respondents (full sampling). Data analysis technique in this research is multiple linear regression analysis. The study found that simultaneous service quality, trust and image effect on customer satisfaction save on PT. Bank Sulselbar Makassar based acquisition Fhitung 72 254 with a probability level of 0.000 (significant). While Ftable by 4.9646 thus the disappearance of F larger than F table (72 258> 4.9646 and also the probability of much less than 0.05. Based on t test to test the significance or the significance of regression coefficients partial showing that partial service quality, trust and image significantly affect satisfaction customer at PT. Bank Sulselbar Makassar. It was found that the quality of the service was the dominant influence on customer satisfaction save at PT. Bank Sulselbar Makassar based on the regression coefficient (B) of 0584 The advice given in terms of improving the quality of services, PT. Bank Sulselbar Makassar need to make improvements to provide services quickly and accurately to meet customer satisfaction.
PENGARUH CORE SERVICE QUALITY, PERIPHERAL SERVICE QUALITY DAN CITRA DESTINASI TERHADAP KEPUASAN KONSUMEN DALAM MENINGKATKAN MINAT LOYALITAS PADA BAHARI DAMPO AWANG BEACH TAMAN REKREASI PANTAI KARTINI REMBANG Afiati, Lely
Jurnal BISNIS & KEWIRAUSAHAAN Vol 5 No 3 (2016): Jurnal BISNIS & KEWIRAUSAHAAN
Publisher : Jurnal BISNIS & KEWIRAUSAHAAN

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Abstract

Quality of service and customer satisfaction is an important factor for a business. Consumer satisfaction is feeling happy someone arising from comparing the performance the perception by the service or the results against those expectations. If the performance fails to meet expectations, customers will be dissatisfied. If performance in line with expectations, the customer will be satisfied. Therefore, this study analyzed the effect kuaitas core services, peripherals and services to customer satisfaction destination image, due to indications of dissatisfaction visitors with the services provided by the Dampo Awang Beach Kartini Beach Recreation Park Rembang. Samples were visitors Dampo Awang Beach Kartini Beach Recreation Park in Rembang district, Central Java. By using purposive sampling technique. Collecting data in this study using a questionnaire. Data was analyzed using SEM analysis with AMOS program 18. The test results and analysis of the model shows that all hypothesis of the research is unacceptable, Core Service Quality (HI) positive and significant impact on customer satisfaction with the value of 2.451. Peripheral Service Quality (H2) positive and significant impact on customer satisfaction with the value of 2.201. Citra Destinations (H3) positive and significant impact on customer satisfaction with a score of 3.67. Core Service Quality (H4) positive and significant impact on the interest Loyalty to the value of 2.37. Peripheral Service Quality (H5) positive and significant impact on the interest Loyalty to the value of 2.193. Citra Destinations (H6) positive and significant impact on the interest Loyalty to the value of 2.11. Customer Satisfaction (H7) positive and significant impact on the interest Loyalty with a value of 2.5.
PENGARUH PENYAJIAN LAPORAN KEUANGAN DAERAH DAN AKSESIBILITAS LAPORAN KEUANGAN DAERAH TERHADAP AKUNTABILITAS PENGELOLAAN KEUANGAN DAERAH KOTA MAKASSAR Amin, Asbi
Jurnal BISNIS & KEWIRAUSAHAAN Vol 5 No 3 (2016): Jurnal BISNIS & KEWIRAUSAHAAN
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Abstract

This research aims to empirically examine the effect of regional financial statement presentation and accessibility of financial statements for accountability in financial management. The research was conducted in Makassar district, for two months. The sampling method used is proportionate stratified random sampling; the sample is then determined by 32 managers district and 32 financial staff of SKPD. Research applies for quantitative approaches. For this research the data analyzed using multiple linear regression with tools statistical program, after test the classical assumptions are met. The results of this research show that the presentation of the financial statements and the accessibility of the area of financial reporting partial or jointly positive effect on accountability in financial management.
THE MODERATING EFFECT OF CUSTOMER SATISFACTION ON THE RELATIONSHIP BETWEEN SERVQUAL PERCEPTION AND REPURCHASE INTENTIONS Yulianto, Harry
Jurnal BISNIS & KEWIRAUSAHAAN Vol 5 No 3 (2016): Jurnal BISNIS & KEWIRAUSAHAAN
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Abstract

Retail sebagai salah satu bagian dari industri jasa yang memiliki karakteristik marketing mix berbeda dengan industri manufaktur. Marketing mix pada industri jasa memiliki tujuh unsur, yaitu: orang, proses, bentuk fisik, produk, harga, tempat dan promosi. Parasuraman, Berry and Zeithaml (1988) telah mengembangkan beberapa instrumen kepuasan konsumen pada industri jasa, yang disebut persepsi kualitas layanan (ServQual perception). Tujuan studi ini menguji dua hipotesis, yaitu: apakah ServQual perception memiliki pengaruh positif terhadap repurchasing intentions (H1), dan apakah customer satisfaction memiliki pengaruh moderasi pada hubungan antara ServQual perception dengan repurchase intentions. Populasi riset ini adalah seluruh konsumen Grha Layanan Avon, dengan sampel data yang dianalisis sejumlah 180. Prosedur pengumpulan data riset ini menggunakan survei secara langsung ke konsumen. Ada tida variabel yang digunakan pada studi ini, yaitu: ServQual perception sebagai variabel independen, repurchase intentions sebagai variabel dependen, dan customer satisfaction sebagai variabel moderasi. Pengujian variabel moderasi menggunakan Hierarchical Regression Analysis (HRA).
ANALISIS BIAYA RELEVAN UNTUK PENGAMBILAN KEPUTUSAN MENERIMA ATAU MENOLAK PESANAN KHUSUS PADA PT. BS POLYMER A. Rahman, Husnawati
Jurnal BISNIS & KEWIRAUSAHAAN Vol 5 No 3 (2016): Jurnal BISNIS & KEWIRAUSAHAAN
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Abstract

This study aimed to determine whether special orders can be accepted or not by using the analysis of the relevant costs. The method of analysis is relevant costs and not relevan.Analisis separation of semi-variable costs into fixed costs and variable costs, by using the method of least squares regression (least square regression method) Analysis of relevant cost alternative choice by special order and without special orders , where the variable used is the Contribution Margin. While the results showed that PT.BS Polymer has not done a cost analysis relevant tepat.Dari results of analysis of the relevant costs, in particular the decision to accept or reject special orders showed that of the proposed alternative can provide benefits for special order perusahaan.Berdasarkan results of the analysis show that the special order of PT.Semen Tonasa and PT Semen Batam acceptable.
EFEKTIVITAS PENJUALAN BUKU MELALUI SALURAN DISTRIBUSI TIDAK LANGSUNG Rosanti, Novita
Jurnal BISNIS & KEWIRAUSAHAAN Vol 5 No 3 (2016): Jurnal BISNIS & KEWIRAUSAHAAN
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Abstract

This study aims to determine the effectiveness of book sales through indirect distribution channels. The data used in this research is secondary data with data collection techniques through documentation and interviews. The analytical method used is quantitative descriptive realization that compares with sales targets. The results showed that the sale of books via indirect distribution channels has been effective.
PENGARUH PENERAPAN FUNGSI MANAJEMEN TERHADAP DISIPLIN KERJA PEGAWAI NEGERI SIPIL PADA KANTOR PERTANAHAN KABUPATEN BONE BOLANGO Ilyas Idris, Zulkarnain
Jurnal BISNIS & KEWIRAUSAHAAN Vol 5 No 3 (2016): Jurnal BISNIS & KEWIRAUSAHAAN
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Abstract

Discipline is the operative functions of the Human Resources management so interesting conversation in an organization, because the better disciplined employee, the higher the performance that can be achieved. The purpose of this study was to determine the effect of the application management function, organizing function, the function of directing and control functions partially or simultaneously to discipline employees working at the Land Office in Bone regency Bolango This research was conducted by using the design of the survey to obtain information on issues that deals with the study variables. Respondents were used as a sample in this study as many as 29 people or all members of the population sampled, so that the determination of the sample in this study is called saturated sample or census. The analytical tool used is multiple regression analysis. The results showed that partially independent variable in the form of a variable of planning, organizing, directing and monitoring has significant influence and valid on the dependent variable is the discipline of employees working at the District Land Office in Bone Bolango. Likewise, the simultaneous influence of independent variables with the dependent variable is significant.
PENINGKATAN SEMANGAT KERJA KARYAWAN GUNA MENINGKATKAN PRODUKTIVITAS PADA PT. ANGKASA PURA LOGISTIC CABANG MAKASSAR Putro, Guntur Suryo
Jurnal BISNIS & KEWIRAUSAHAAN Vol 5 No 3 (2016): Jurnal BISNIS & KEWIRAUSAHAAN
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Abstract

This study aims to determine the effect of employee morale How the productivity of employees at PT. Angkasa Pura Logistic Branch Makassar, the study was conducted during two months at PT. Angkasa Pura Logistic Makassar. The method used is Validity and Reliability. From the results of this study to test the validity (validity) and reliability testing (keterhandalan) of the items on all the variables, shows that there are validity and reliability. Because of the correlation coefficient values ‚Äč‚Äčthat qualify valid and reliable at the critical value. As such items are used as a gauge for each variable in this study is used as a measuring tool worthy of study. The results of this study also showed that knowledge and understanding of the spirit of the work is an effective tool to determine the wishes of the employees themselves. Individual needs (X1), expectations of the individual (X2), fair treatment (X3) and clarity of purpose (X4) has a very important role for employees in the company.

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