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INDONESIA
Jurnal Manajemen dan Organisasi
ISSN : 20889372     EISSN : 25278991     DOI : 10.36706/jtk
Core Subject : Economy,
Jurnal Manajemen dan Organisasi merupakan media publikasi ilmiah yang memuat artiket-artikel; di bidang manajemen dan organisasi dengan ruang lingkup manajemen pemasaran, keuangan, sumber daya manusia dan operasi. Jurnal Manajemen dan Organisasi didedikasikan untuk menumbuhkan kreasi pertukaran ide antara akademisi, kalangan industri atau bisnis praktis, dan institusi pemerintah dalam bidang manajemen dan organisasi. Jurnal ini diterbitkan tiga kali dalam setahun, yaitu bulan April, Agustus, dan Desember. Artikel yang dimuat dalam jurnal ini mengedepankan analisis objektif terhadap kasus manajemen dan organisasi dalam perspektif akademik berupa hasil penelitian di bidang manajemen dan organisasi dalam perpektif akademik berupa hasil penelitian di bidang manajemen dan review terhadap konsep manajemen baru maupun implementasi konsep manajemen dengan studi literatur. Redaksi menerima naskah dari berbagai pihak untuk dimuat pada jurnal ini. Naskah yang masuk harus mengikuti Format Penulisan Naskah Jurnal Manajemen dan organisasi.
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Articles 149 Documents
RANCANGAN SISTEM PENGUKURAN KINERJA BERBASIS HUMAN RESOURCE SCORECARD PADA UNIVERSITAS MUHAMMADIYAH LUWUK Abbas, Nurhaeda; Sukmawati, Anggraini; Syamsun, Muhammad
Jurnal Manajemen dan Organisasi Vol. 10 No. 1 (2019): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (994.752 KB) | DOI: 10.29244/jmo.v10i1.28861

Abstract

Today the performance measurement of Muhammadiyah Luwuk uUniversity?s performance has not formulated yet based on University?s vision and mission. It will affect the strategic steps needed and performance improvement efforts in the future.  Human resource scorecard is the right system to be applied in Muhammadiyah Luwuk University. The purpose of this study is to designed a performance measurement system at Muhammadiyah Luwuk University using the Human Resource Scorecard with four perspectives: stakeholder, academic management and kemuhammadiyaan, operational and innovation, as well as and learning. Data was analyzed by analytical hierarchy process method. This research was conducted by distributing questionnaires, focus group discussions and in-depth interview with stakeholders at Muhammadiyah Luwuk University. The results showed that there were 14 strategic objectives and 33 key performance indicators to be achieved by the priority objectives, which are: empowerment and development of faculty, increased administrative process quality, improved sound budget performance and, improvement of the relationship with stakeholders.
PENGUKURAN EFISIENSI SERTA ANALISIS FAKTOR INTERNAL DAN EKSTERNAL BANK YANG MEMENGARUHINYA Marsondang, Aron; Purwanto, Budi; Mulyati, Heti
Jurnal Manajemen dan Organisasi Vol. 10 No. 1 (2019): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (464.193 KB) | DOI: 10.29244/jmo.v10i1.28860

Abstract

Efficiency for the banking industry as a whole is the most important aspect considered to realize healthy and sustainable financial performance. Therefore, to realize a healthy and sustainable financial performance, the government intervenes in the banking business to divide or categorize banks based on core capital. This study will measure the efficiency level of conventional commercial banks with input variables that are thought to affect the output variable using non-parametric methods with the Data Envelopment Analysis (DEA) model. Bank size (SIZE), Capital Adequacy Ratio (CAR), and Loan to Deposit Ratio (LDR) proved to have a significant positive effect on the efficiency of banks listed on the Indonesia Stock Exchange for the period 2013-2017. Meanwhile, non-performing loan (NPL) proved to have a significant negative effect on the efficiency of banks listed on the Indonesia Stock Exchange for the period 2013-2017. External factors such as the rupiah exchange rate (KURS), Bank Indonesia interest rates (SBI), and gross domestic product (GDP) have proven to have no significant positive effect on the efficiency of banks listed on the Indonesian Stock Exchange in the period 2013-2017.
PENGARUH USER EXPERIENCE TERHADAP KEPUASAN KONSUMEN GENERASI Z PADA SISTEM PEMESANAN MCDELIVERY MOBILE APPLICATION DI JAWA BARAT Siregar, Edward H; Saadillah, Fadil
Jurnal Manajemen dan Organisasi Vol. 10 No. 2 (2019): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v10i2.30128

Abstract

Today the internet has made such a large contribution in which around 132,7 million peoples in Indonesia use the internet actively and makes Indonesia becomes a country with the largest consumers of virtual transaction in Southeast Asia. McDelivery Mobile Application is one of long distance fast food ordering applications  which is able to compete with the similar applications and have to achieve customer retention target. The method used is non probability sampling with snowball sampling technique with 100 respondents  which is analyzed by Structural Equation Modeling (SEM) with the Partial Least Squares (PLS) approach. As the result, only the dimensions of Novelty and Stimulation with T-statistics amounted to 2,612 and 3,903(> 1,96) which had a significant effect, because they met the requirements of the T-statistic value greater than the T-table (1,96 at the real level of 0,05).
ANALISIS PENGARUH PERANMARKETING PUBLIC RELATIONSTERHADAP PENINGKATAN CITRA LIDO LAKES RESORT AND CONFERENCE SUKABUMI Saputra, Efan Septian; Sarma, Ma'mun
Jurnal Manajemen dan Organisasi Vol. 10 No. 1 (2019): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (452.253 KB) | DOI: 10.29244/jmo.v10i1.28859

Abstract

The tourism is a priority sector in Indonesia and reliable source to increase of foreign exchange of the country. Along with the increasing competition of hotel industry especially in Bogor regency, the knowledge about how to make a positive image among society is absolutely important. One of the hotel in the Bogor Regency is Lido Lakes & Resort Conference Sukabumi. The purposes of this study are to identify the characteristics of the consumer and to analyze Marketing Public Relations (MPR) effects towards image enhancement of Lido Lakes Resort & Conference Sukabumi. The method of this research are descriptive analysis and Structural Equation Modeling (SEM) with Partial Least Square (PLS) approach. The result of the study showed that publications, social events, and media identity are the variables which positively affects the hotel image. It is therefore recommended for the company to focus on those three significant variables to enhance the hotel image.
EFEKTIVITAS BIAYA KUALITAS DALAM RANGKA MENEKAN PRODUK RUSAK PADA PT. PERKEBUNAN NUSANTARA XI PG. REDJOSARIE Waty Sudibyo, Intia Puspita; Dewi, Farida Ratna
Jurnal Manajemen dan Organisasi Vol. 10 No. 2 (2019): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v10i2.30129

Abstract

Company implements quality cost to prevent and surpress the existence of damaged products. This research is conducted at PT. Perkebunan Nusantara XI Redjosarie Sugar Factory that produces white crystal sugar. Quality costs applied by Redjosarie Sugar Factory consists of prevention cost and appraisal cost. The aim of this study is to identify the condition of damaged products and causatife factors of damaged products, analyze the things that affect the effectiveness of quality cost in order to surpress the damaged products. The result shows the highest percentage of damaged products compared to the total production showing a figure 0,0115 percent and the factors causing the damaged products at Redjosarie Sugar Factory are man factor, machine factor, material factor, method factor and modal factor. While the implementation of cost quality in surpessing damaged products is not effective because the percentage index of quality cost compared to total sales shows a figure above 2,5 percent.
ANALISIS STRATEGI PENGEMBANGAN BISNIS PT. TAF (TOYOTA ASTRA FINANCIAL SERVICES) Rusdiono, Ari Surya; Asmara, Alla; Kirbrandoko, Kirbrandoko
Jurnal Manajemen dan Organisasi Vol. 10 No. 1 (2019): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (408.243 KB) | DOI: 10.29244/jmo.v10i1.28858

Abstract

PT.TAF is one of financial company in Indonesia. The business model that has been implemented so far is highly dependent on dealer as business partner. In 2017 and 2018, the company suffered quite a lot of losses that caused of high Non Performing Loan (NPL). This is caused by decrease in existing consumer?s segment so the profit of company decrease more than 80 percent. There were management and organization structure changes in 2018, which lead to the expectation of company?s performance improvement. Therefore, new strategy is needed to enhance company?s performance. Interviews were conducted with interviewess (Director, General Manager, Department Head) selected by purposive sampling to identify company?s internal and external strategic issues. The Internal Factor Evaluation matrix (IFE) and External Factor Evaluation matrix (EFE) are used to evaluate company?s internal and external conditions. Strength, Weaknesses, Opportunities, and Threat (SWOT) matrix is used to find alternative strategies to improve company performance.  And then the alternative strategies are selected to find the priority using Quantitative Strategic Planning Matrix (QSPM). There are 6 alternative strategies to improve company performance and from those strategies, two strategies were choosen as main priority that will be executed by the company. The two strategies are create application (digitizing)information, simulations, credit applications for consumer and dealer also increase spred (profit margin) of consumers who will pay off or have paid off (good credit history) with non retail financing program.
APAKAH SAHAM BERLABEL SYARI’AH MEMENUHI KEPATUHAN DAN PRINSIP MORAL ISLAM? (STUDY KASUS: PASAR MODAL SYARI’AH INDONESIA) Amanah, Nanda Karunia; Purwanto, Budi; Ermawati, Wita Juwita
Jurnal Manajemen dan Organisasi Vol. 10 No. 2 (2019): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v10i2.30130

Abstract

The financial industry with the principle of shari'ah compliance has grown rapidly in almost all countries in recent years. Sharia Capital Market is an important segment of sharia financial development. The Islamic capital market must adhere to the moral principles of Islam, which are free from interest (riba), masyir (gambling) which automatically avoids things that lead to gharar (uncertainty).  Islamic rules clearly forbid such conditions, so that the allocation of assets to Sharia stocks in the Islamic capital market tends to be bounded based on sharia moral principles. This study intends to evaluate the level of compliance of shariaa labeled stocks against bounded moral sharia. The method used is a measure of financial ratios based on POJK No. 35 /POJK.04/2017, linkage distance sharia compliance to default (DSCD) and the rate of compliance value for all shari'ah shares incorporated in the Indonesian Syari'ah Stock Index (ISSI).  The fact is that not all shares with a syari'ah label are compliant with the existing Shari'ah moral principles.
ANALISIS IMPLEMENTASI TRANSFORMASI BISNIS PETERNAKAN TERHADAP KINERJA PT BERDIKARI (PERSERO) Jamil, Anna Muslikhah; Harianto, Harianto; Sahara, Sahara
Jurnal Manajemen dan Organisasi Vol. 10 No. 1 (2019): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (660.489 KB) | DOI: 10.29244/jmo.v10i1.28856

Abstract

PT Berdikari (Persero) was transformed into an Animal Husbandry State Owned Company (SOE) in 2012 through the letter of State-Owned Enterprises Minister Number S-211/D1.MBU/2012 to support Government?s policies on providing animal food supply. This business transformationchanges core competencies from trading agribusiness commodities (rice, sugar, meat, platantion commodities, fertilizer, insurance, etc.) to animal husbandry. It becomes corporate transformation phase that cause financial performance anomalies. This study aims to identify the effect of business transformation towards financial performance of PT Berdikari (Persero) using statistical hypothesis testing by T-test to explore the existence of financial performance impact before and after business transformation practice. Based on State-Owned Enterprises Minister Regulation Number 1000/MBU/2012 about SOE performance assessment, there are eight indicators for assessing SOEs? financial performance: Return on Equity (ROE), Return on Investment (ROI), Inventory Turn Over, Colection Period, Cash Ratio, Current Ratio, Total Turn Over and Capital to Total Assets Ratio. The result of hypothesis testing with 95percent degree of significance found that there are differences of ROE and Inventory Turn Over PT Berdikari (Persero) before and after transformation. Company profit was decreased and operating expenses was increased. Low level of sales revenue drives ROE, especially after business transformation. This low level of sales caused Inventory Turn Over to increased since inventories in the warehouse was cumulated.
PENGARUH KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP KEPUASAN KONSUMEN (STUDI KASUS PADA COFFEE SHOP DI KOTA BOGOR) Mu?tashim, Mush?ab Ihsan; Slamet, Alim Setiawan
Jurnal Manajemen dan Organisasi Vol. 10 No. 2 (2019): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jmo.v10i2.30131

Abstract

This study aims to determine the effect of product quality and service quality on the customer satisfaction at Ngopi Doeloe, Popolo Coffee, Ranin Coffee House, Starbucks Coffee, The Coffee Bean & Tea Leaf, and JCo Donuts & Coffee Bogor. This research conducted by distributing questionnaires to 366 coffee shop visitors. Data analysis method used in this research is Structural Equation Model (SEM). Overall, in this reasearch found that product quality and service quality have impact on costumer satisfaction, but for the low income respondent (below Rp 3.000.000,00) the product quality variable have no impact on costumer satisfaction.
ANALISIS TATA LETAK PABRIK DAN POLA ALIRAN BAHAN FERONIKEL DI FENI PLANT 3 PT ANTAM TBK UNIT BISNIS PERTAMBANGAN NIKEL SULAWESI TENGGARA Hidayat, Taufiq; Mulyati, Heti; Andrianto, Mokhamad Syaefudin
Jurnal Manajemen dan Organisasi Vol. 9 No. 3 (2018): Jurnal Manajemen dan Organisasi
Publisher : IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (628.76 KB) | DOI: 10.29244/jmo.v9i3.28228

Abstract

Nickel industry is one of the industry that potentially to increase foreign exchange. PT Antam Tbk UBPN Southeast Sulawesi has land area about 169.194,937 m2 with 14.452,85 m2 of buildings in FeNi Plant 3. In producing nickel, PT Antam Tbk UBPN Southeast Sulawesi requires a more optimum layout and material flow pattern. The objective of this research was to analyzed the layout of production and material handling in the FeNi Plant 3. The methods used in this study were relationship analysis of production activity and Assembly Line Balancing. The result showed that the current ferronikel flow layout and flow pattern is shaped a straight line, and efficiency assembly line balansing about 71,25 percent.

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