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Analisis peningkatan kinerja pemeliharaan mesin dengan Total Productive Maintenance (TPM) pada mesin boiler pabrik kelapa sawit PT. Perkebunan Nusantara VI unit usaha Rimbo Dua Tebo-Jambi Firman, Firman; Thabrani, Gesit; Violeta, Vega Pamela
Jurnal Kajian Manajemen Bisnis Vol 8, No 2 (2019): Jurnal Kajian Manajemen Bisnis
Publisher : Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (828.421 KB) | DOI: 10.24036/jkmb.10885100

Abstract

The implementation of Total productive Maintenance (TPM) is to improve maintenance performance in production machine at PT. Perkebunan Nusantara VI Rimbo Dua. This is a descriptive research. The analysis used overall equipment effectiveness (OEE), OEE six big losses, pareto diagrams and cause and effect diagrams. As a result PTPN VI Rimbo Dua had a problem about machine performance value, it was lower than the world class standard about 71.85% (≤ 95%). Caused of the low OEE value (65,16%) is high idling and minor stoppages and reduced speed losses value. To improve this problem the company is implementing TPM, with planning 8 TPM pillars as the foundation for implementing TPM.Keywords: Total Productive Maintenance, Pareto Diagram, Cause and Effect Diagram
Analisis Optimalisasi Sistem Antrian dengan Model M/M/S pada Perbankan Thabrani, Gesit; Rahmiati, Rahmiati; Wirma, Rizky Weindra
Jurnal Kajian Manajemen Bisnis Vol 6, No 1 (2017): Jurnal Kajian Manajemen Bisnis
Publisher : Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (98.754 KB) | DOI: 10.24036/jkmb.10751100

Abstract

The purpose of this research is to analyze (1) How is the performance of a queuing system that is currently used in the transaction process in the Bank Nagari Cabang Pembantu Unand (2) How to optimize the model M / M / S on Bank Nagari Cabang Pembantu Unand. The results showed that: (1) The performance of Bank Nagari Cabang Pembantu Unand conditions busy hours (10:00 to 12:00) is not optimal it can be seen from unfulfilled time standards target (2) The Proper number of teller on Bank Nagari Cabang Pembantu Unand for busy hours are 3 teller, with the time average to serve 1 customers reduced from 7 minutes to 2 minutes, and it is fulfilled the time standard targets.
PKM Pelatihan Analisis Fundamental dan Teknikal Sebagai Alat Analisis Pengambilan Keputusan Investasi di Pasar Modal Pada Guru MGMP Akuntansi dan Ekonomi SMA/SMK Kota Bukittinggi Mulyani, Erly; Fifrman, Firman; Thabrani, Gesit; Linda, Muthia Roza
Wahana Riset Akuntansi Vol 7, No 2 (2019)
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (605.313 KB) | DOI: 10.24036/wra.v7i2.106949

Abstract

This community service aims to increase partners' understanding and knowledge of fundamental and technical analysis as an analysis tool for investment decision making in the capital market. This community service provide training, discussion, practice and monitoring to the partners. There was 28 participants followed the activity. After the training, the participants were able to conduct fundamental and technical analysis well, and made transaction in the BEI Jakarta. This can be seen from the activities of the participants who directly carry out buying and selling transactions using fundamental and technical analysis using the POST application of securities where. Keywords: Fundamental, technical, analysis, trading
Pengaruh Budaya Organisasi, Locus of Control dan Kepemimpinan terhadap Kepuasan Kerja Karyawan PT. BPR Guguk Mas Makmur Kabupaten Lima Puluh Kota Thabrani, Gesit; Satar, Gustina
Jurnal Kajian Manajemen Bisnis Vol 2, No 1 (2013): Jurnal Kajian Manajemen Bisnis
Publisher : Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (124.743 KB) | DOI: 10.24036/jkmb.475600

Abstract

This research was aimed at analyzing: (1) the effect of organizational culture on the work satisfaction, (2) the effect of Locus of Control on the work satisfaction, and (3) the effect of leadership on the work satisfaction. This research was conducted at PT. BPR Guguk Mas Makmur Kabupaten Lima Puluh kota. The population of the research was all employees working at PT. BPR Guguk Mas Makmur that consisted of 30 fellows. The sample was chosen by using total sampling technique. The data gotten from the sample was analyzed by using  descriptive and causative analyses assisted with SPSS version 15.00. The result of the research showed that; (1) organizational culture had a significant effect on the work satisfaction in which the level of significance was 0.048 (0.048<0.05), (2) Locus of Control did not affect the work satisfaction significantly in which the level of significance was 0.596 (0.596>0.05), and (3) leadership had a significant effect on the work satisfaction in which the level of significance was 0.001. Based on the result of the research, it was suggested to the company to concern on the employee’s condition that they can work well and purposeful. In addition, creating conducive work atmosphere and harmonic relationship among the employees in order to raise the employees work satisfaction should also be taken into account.
ANALISIS KUALITAS PELAYANAN MASKAPAI PENERBANGAN YANG MENERAPKAN STRATEGI LCC DENGAN METODE ANALYTIC HIERARCHY PROCESS (STUDI KASUS: LION AIR, AIR ASIA DAN CITILINK) Negara, Fanny Septia Warga; Rahmiati, Rahmiati; Thabrani, Gesit
Jurnal Praktik Bisnis Vol 4, No 2 (2015)
Publisher : Jurnal Praktik Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (46.615 KB)

Abstract

Which is the purpose of this study was to analyze, (1) attributes the quality of service is a priority for airline passengers LCC strategy, (2) dimensions of service quality is a priority for airline passengers LCC strategy, (3) LCC airline is a priority every dimension of quality of service, (4) LCC airline apply the best quality service. The research was conducted in the city of Padang, and the population in this study were passengers who had used three airlines that implement strategies LCC (Lion Air, Air Asia and Citilink). Samples were taken using Cochran formula, with a total sample of 150 people. Data collection techniques used were questionnaires and interviews. Indicators of Quality of Service based on the five dimensions of service quality that physical evidence (tangibles), reliability, assurance, responsiveness, empathy. Processing and data analysis techniques used in this study is the method of Analytic Hierarchy Process. The results of this study show that, (1) attribute is a priority in the tangible dimension is the comfort and cleanliness of the seat, the reliability dimension is the safety of passengers, the assurance dimension is the passengers feel safe during use aviation service, the dimensions of responsiveness are employees providing services fast and comfortable, and the last on dimensions of empathy is the employees ready to respond to the demand of passengers. (2) the dimensions of which are priorities for passengers is reliability. (3) assessment of service quality dimensions on airlines' strategy LCC, CITILINK put in prime position on all dimensions of quality service. (4) airlines that implement the best quality service Citilink, the second priority is, then that becomes the last priority is Lion Air. Keywords : Service Quality, Airline LCC Strategy, Analytic Hierarchy Process.
PENGARUH HARGA DAN PERCEIVED QUALITY TERHADAP KEPUASAN KONSUMEN NETBOOK ACER PADA MAHASISWA UNIVERSITAS NEGERI PADANG Dewiva, Renita; Thabrani, Gesit
Jurnal Praktik Bisnis Vol 4, No 1 (2015)
Publisher : Jurnal Praktik Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (71.087 KB)

Abstract

This research aims to analyze: (1) influence of price toward customer satisfaction of Acer Netbook to student of Universitas Negeri Padang, (2) influence of perceived quality toward customer satisfaction of Acer Netbook to student of Universitas Negeri Padang. This research is causative, which is explain about influence of price and perceived quality toward customer satisfaction of Acer Netbook to student of Universitas Negeri Padang. Population in this research is all students of Universitas Negeri Padang who is using Netbook Acer. Samples has taken by using Accidental Sampling with total samples are 100 respondents. Primary data has taken through questionaire which is filled in by the respondents. Instrument test has done by validity test and realibility test. Technique analyze was using multiple regression analysis through SPSS 16.0. This research showed that (1) price has significant influence toward customer satisfaction of Acer Netbook to student of Universitas Negeri Padang (2) perceived quality has significant influence toward customer satisfaction of Acer Netbook to student of Universitas Negeri Padang. Key word: Price, Perceived Quality, and Customer Satisfaction.
Integrasi Model Kano ke Dalam Quality Function Deployment: Aplikasi pada Perpustakaan Thabrani, Gesit
Jurnal Kajian Manajemen Bisnis Vol 5, No 1 (2016): Jurnal Kajian Manajemen Bisnis
Publisher : Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (131.153 KB) | DOI: 10.24036/jkmb.10283300

Abstract

Library is one of the important things in university because it can determine the quality of students as a resource that are needed to deal with globalisation. University libraries must offer better quality services in order to satisfy the students as their customers. The purpose of this study is to analyse the customer requirements related to library services by using the planning matrix of quality function deployment (QFD) and integrating Kano Model into it to get better importance requirements. This study is applied to library of Economic Faculty of Universitas Negeri Padang using questionaires survey to 105 respondents who are users or customers of library. This paper reveals that the most important attribute or customer requirement is existence of sufficient number of copies of each specific study; it also found that 29 attributes can be categorized into 5 must-be attributes, 20 one-dimensional attributes and 4 of them is attractive attributes. The highest quality level of attribute in the library services is  library cleanliness and tidiness, and attribute that must be priority to improve is availability copier.
Pengaruh Corporate Social Responsibility dan Kepercayaan Merek terhadap Loyalitas Merek Bank Nagari Capem UNP pada Mahasiswa UNP Evanita, Susi; Thabrani, Gesit; Chairil, Arsala Bilhuda
Jurnal Kajian Manajemen Bisnis Vol 5, No 2 (2016): Jurnal Kajian Manajemen Bisnis
Publisher : Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (117.785 KB) | DOI: 10.24036/jkmb.10750300

Abstract

This research aims to analyze the effect of (1) corporate social responsibility,and (2) brand trust towards brand loyalty UNP branch Nagari Bank on Padang State University Student. This research belongs to a causative research. The population in this research is the student of Padang State Universitywho ever had dealings in Nagari Bank and knowing CSR program of Nagari Bank. The sampling technique used was accidental sampling, total sample with as many as 100 samples. Methods of analysis used is the regression. The results of this research indicate that: (1) corporate social responsibility affect significantly to brand loyalty Nagari Bank on Padang State University Student and (2) brand trust affect significantly toward brand loyalty Nagari Bank on Padang State University student.
Analisis Peningkatan Kualitas Pelayanan Kesehatan Terhadap Kepuasan Pasien Menggunakan Importance Performance Analysis dan Metode Quality Function Deployment Thabrani, Gesit; Firman, Firman; Azmi, Nia Lailatul
Jurnal Kajian Manajemen Bisnis Vol 6, No 2 (2017): Jurnal Kajian Manajemen Bisnis
Publisher : Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (427.741 KB) | DOI: 10.24036/jkmb.10838200

Abstract

Competition increasingly competitive requires every company both manufacturing and services, including RSUD Pariaman to always consider the customer wants and needs and try to meet what they expect. The purpose of this research is to analyze how is the quality of service, a service attribute be the first priority, and recommendations can be given to improve the quality of services RSUD Pariaman. The results showed that 25 of the 26 attributes of service is worth the negative gap with the largest value of -1.21 for the attribute "The hospital has a waiting room, treatment rooms, beds, toilets and adequate sanitation" and “The hospital has enough medicines and adequate medical equipment (such as CT-Scan, MRI, USG, etc)”. Based on analysis of IPA there are 11 attributes included in quadrant A and must be repaired. Recommendations based on the highest priority needs to be done and improved in advance is "Conducting training and employee empowerment" with the highest analytical value 0.1702 or 17.02%. With this recommendation is expected to improve the quality of service in RSUD Pariaman.  Keywords: Service Quality, Importance Performance Analysis, Quality Function Deployment
Pengaruh Kualitas Layanan Kawasan Wisata Pantai Carocok Painan terhadap Kepuasan Wisatawan Abror, Abror; Thabrani, Gesit; Elfani, Riyeni Dwi
Jurnal Kajian Manajemen Bisnis Vol 2, No 2 (2013): Jurnal Kajian Manajemen Bisnis
Publisher : Jurusan Manajemen Fakultas Ekonomi Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (112.473 KB) | DOI: 10.24036/jkmb.476000

Abstract

The purpose of this research is to examine the effects of service quality to the tourist’s satisfaction in The Coast of Carocok Painan area. Population in this research is all tourists at the Coast of Carocok Painan area. Total respondents are 100 respondents, the sample determined by using nonprobability sampling, namely accidental sampling. Data in this research was primary data which had been collected through questionnaire. Multiple regression was used to analyse the data by using application processor of data of SPSS 16. The result of the researh indicates that tangibles, responsiveness and assurance dimension has a positive effect and significant to the tourists satisfaction. Reliability and empathy dimension do not have positive and significant effect to the tourists satisfaction.