Claim Missing Document
Check
Articles

Found 10 Documents
Search

HUBUNGAN PELAYANAN KEPERAWATAN DENGAN KEPUASAN PASIEN RAWAT INAP DI RSUD BANGKINANG KOTA TAHUN 2019 LIBRIANTY, NANY
Jurnal Ners Vol 3, No 2 (2019): OKTOBER 2019
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (845.18 KB)

Abstract

Pelayanan dari semua upaya yang dilakukan karyawan untuk memenuhi keinginan pelanggannya dengan jasa yang akan diberikan. Kepuasan pasien merupakan nilai subyektif terhadap kualitas pelayanan yang diberikan walaupun subyektif tetap ada dasar obyektifnya. Menurut data di RSUD Bangkinang Kota jumlah pasien tahun 2014 sebanyak sebanyak 5480 orang, jumlah pasien tahun 2015 sebanyak 6340 orang. Dari tahun 2014 sampai tahun 2015 terlihat adanya peningkatan jumlah pasien rawat inap. Namun ada 10 orang yang tidak merasakan kepuasan pelayanan. Tujuan penelitian untuk menganalisa hubungan pelayanan keperawatan dengan kepuasan pasien rawat inap. Desain penelitian ini adalah survey analitik. Populasi pada penelitian ini semua pasien berobat dirawat inap di RSUD Bangkinang Kota tahun 2016. Teknik pengambilan sampel adalah accidental sampling yaitu sebanyak 95 orang yang dirawat inap. Waktu penelitian di lakukan pada tanggal 6-8 September tahun 2016. Alat ukur yang digunakan adalah lembar kuesioner. Analisa yang digunakan univariat dan bivariat, diolah dengan menggunakan sistem komputerisasi dan uji-chi square. Hasil penelitian ini menunjukkan bahwa terdapat hubungan yang signifikan antara pelayanan keperawatan nilai p = 0,001 dengan kepuasan pasien rawat inap. Diharapkan hasil penelitian ini dapat dijadikan masukan bagi tenaga kesehatan RSUD Bangkinang Kota dengan dengan meningkatkan mutu pelayanan keperawatan di RSUD Bangkinang Kota.
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PASIEN BPJS TERHADAP PELAYANAN KEPERAWATAN DI RUANGAN RAWAT INAP MAWAR RSUD BANGKINANG TAHUN 2016 Librianty, Nany
PREPOTIF : Jurnal Kesehatan Masyarakat Vol 1, No 1 (2017): April 2017
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (663.886 KB)

Abstract

Poor management and health care services BPJS health membership provided by the hospital to the patient has been realized to cause many losses for both the hospital and for the patient. This indication is significant, from the LB 1 report, if the disgruntled patient basically represents 25 other disenchanted patients .If every day there are 100 patients who complain, there are 2,500 patients who are disappointed with the service BPJS.The purpose of this study to determine the factors that affect patient satisfaction BPJS to nursing service. The design of this study was an analytic survey. Population in this research is all patient of BPJS at Inpatient Room of Mawar RSUD Bangkinang with amount of 60 people. Sampling technique is total sampling that is as much as 60 patient of BPJS inpatient room of Mawar RSUD Bangkinang. The measuring tool used is a questionnaire sheet. Analysis used Univariat and Bivariat. The result of research is therapeutic communication factor of nurse with patient satisfaction of BPJS with nursing service, with p value = 0,007 <0,05 POR = 0,729. There is relationship of nurse competence factor with patient satisfaction BPJS, with p value = 0,001 <0,05 POR = 0,010. There was correlation factor of carring nurse with patient satisfaction BPJS with p value = 0,03<0,05 POR = 0,627. It is expected to RSUD Bangkinang to further improve nursing service to patients by paying attention to how to communicate a good therapeutic, improve the competence of nurses and expected nurses always carring against patients.  
FAKTOR-FAKTOR YANG MEMPENGARUHI KEPUASAN PASIEN TERHADAP PELAYANAN KESEHATAN RAWAT JALAN PUSKESMAS BANDAR PETALANGAN PELALAWAN TAHUN 2017 Librianty, Nany
PREPOTIF : Jurnal Kesehatan Masyarakat Vol 1, No 2 (2017): Oktober 2017
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (819.198 KB)

Abstract

Community service can be said to be good if the community can easily get services and procedures that are not long, cheap, fast and almost no complaints are given to them. The purpose of this study was to analyze the factors associated with patient satisfaction with outpatient health services in Bandar Petalangan Health Center in 2014. This type of research is quantitative with a Cross Sectional approach, with a population of 240 people and a sample of 150 respondents with accidental sampling technique. Processing data using the chi square test. The results showed that there was a relationship between outpatient registration services and the satisfaction of patients who went to the Puskesmas with a value of p = 0.001 and there was a relationship between physician services and outpatient satisfaction at the Puskesmas p = 0.001, there was a relationship between pharmacy services and outpatient satisfaction in Puskesmas. , p value = 0.001 and there is an environmental relationship between Puskesmas and outpatient satisfaction at the Pelalawan Bandar Petalangan Public Health Center in 2014. It can be concluded that there is a relationship between factors that affect patient satisfaction with outpatient health services at Bandar Petalangan Pelalawan Year 2017 Health Center. Puskesmas management must pay more attention to the performance of officers in the Bandar Petalangan health center in order to improve quality services for the community, so that the community is satisfied with the services provided.
FAKTOR - FAKTOR YANG MENYEBABKAN KETIDAK PUASAN PASIEN BPJS (JAMKESDA) TERHADAP PELAYANAN BPJS DI POLIKLINIK RSUD TALUK KUANTAN TAHUN 2017 Librianty, Nany
PREPOTIF : Jurnal Kesehatan Masyarakat Vol 2, No 2 (2018): Oktober 2018
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (504.676 KB)

Abstract

JAMKESMAS is a Community Health Insurance initiated by former health minister Siti Fadilah Supari, initially pioneering the implementation of a free health service program for the poor. The government began running a free health care program for the poor in 2005. At that time the program was called poor community health insurance (Askeskin). This study uses a type of analytical design with cross sectional approach. Data collection and interviews using questionnaires. Data is analyzed by univariate and bivariate. This research was conducted at Taluk Kuantan General Hospital with a sample of 57 people taking treatment using a BPJS card (JAMKESDA), the results showed a relationship of referral system factors with BPJS service satisfaction, a relationship between speed factor responses and BPJS service satisfaction, a relationship between drug cost factors with satisfaction with BPJS services. Conclusions there is a meaningful relationship between the referral system, the speed of responding, the cost of the drug with satisfaction of BPJS services (JAMKESDA) in the Polyclinic of Taluk Kuantan Hospital in 2017, it is expected that Teluk Kuantan Hospital provides information to respondents regarding services using BPJS.
HUBUNGAN KUALITAS PELAYANAN KEPERAWATAN DENGAN TINGKAT KEPUASAN PASIEN RAWAT INAP DI PUSKESMAS SUNGAI SIRIH KAB. KUANSING TAHUN 2017 Librianty, Nany
Jurnal Doppler Vol 2, No 1 (2018)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (645.698 KB)

Abstract

Increasing the number of patients is one indication of patient satisfaction in health services. At Puskesmas Sungai Sirih the number of patients treated has increased. This study aims to determine the relationship between the quality of nursing service with the level of patient satisfaction inpatient at Puskesmas Sungai Sirih Kab. Kuansing 2017. This type of research is quantitative analytical research with cross sectional study design. The population in this study were inpatients at Puskesmas Sungai Sirih. Samples taken as many as 40 patients by using accidental sampling technique. This research by using questionnaire of quality of service of nursing and questioner of patient satisfaction level so that data obtained is primary data. The analysis used is univariate and bivariate analysis through Chi-square test. Statistical test results obtained P-value value 0.021 <0.05 then it can be concluded there is a relationship between the quality of nursing service with the level of patient satisfaction inpatient at Puskesmas Sungai Sirih Kab. Kuansing in 2017. It is expected that the nurse to improve the quality of nurse's performance in providing better nursing service.
HUBUNGAN MOTIVASI DENGAN KINERJA PERAWAT PELAKSANA DI UPTD KESEHATAN TAPUNG KAB. KAMPAR TAHUN 2018 LIBRIANTY, NANY
Jurnal Ners Vol 2, No 2 (2018): OKTOBER 2018
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (447.301 KB)

Abstract

Perawat merupakan sumber keberhasilan pembangunan kesehatan ditingkat puskesmas. Hal ini didukung oleh kinerja perawat. Kinerja perawat didukung oleh motivasi yang baik. Motivasi yang baik dapat mendorong perawat agar senang bekerja dan meningkatkan rasa tanggung jawab untuk melakukan pekerjaan dengan lebih baik. Untuk itu motivasi mempunyai peran yang penting dalam peningkatan kinerja perawat. Penelitian ini bertujuan untuk mengetahui hubungan motivasi dengan kinerja perawat pelaksana di UPTD kesehatan Tapung Kab. Kampar tahun 2018. Penelitian ini dilakukan pada perawat di UPTD kesehatan Tapung dengan jumlah subyek penelitian sebanyak 30 orang. Instrumen pengumpulan data yang digunakan adalah kuesioner. Terdapat 2 kuesioner yaitu kuesioner tentang motivasi kerja sebanyak 10 soal dan kuesioner kinerja perawat sebanyak 10 kuesioner. Desain penelitian ini menggunakan desain deskriptif kolerasi dengan pendekatan cross sectional. Tehnik pengambilan sampel menggunakan total sampling. Analisis data dilakukan dengan tek nik uji korelasi chi square. Distribusi ferekuensi berdasarkan usia, dari 30 responden yang paling banyak berusia 25-35 tahun sebanyak 19 orang. Dari tabel distribusi ferekuensi responden berdasarkan pendidikan didapatkan hasil yang paling banyak berpendidikan D3 keperawatan sebanyak 19 orang.distribusi ferekuensi berdasarkan jenis kelamin yang paling banyak berjenis kelamin perempuan sebanyak 18 orang, darihasil uji statistik diperoleh perawat yang motivasi termotivasi dengan kinerja baik sebanyak (77.8%), dan perawat yang mempunyai motivasi tidak termotivasi dengan kinerja baik sebanyak (25.0%) nilai p-value 0,004< 0,05 maka dapat disimpulkan terdapat hubungan antara motivasi dengan kinerja perawat pelaksana rawat inap di UPTD Kesehatan Tapung Kab. Kampar hasil analisis diperoleh nilai POR sebesar 10,50 artinya tingkat motivasi perawat termotivasi beresiko 10,50 kali, berpeluang untuk mempunyai kinerja kurang baik. Diharapkan kepada perawat untuk dapat meningkatkan kinerja perawat dalam memberikan pelayanan keperawatan langsung kepada pasien yang dirawat. Hal ini menunjukkan bahwa ada hubungan yang segnifikan antara motivasi dengan kinerja perawat pelaksana di UPTD kesehatan Tapung tahun 2018.
HUBUNGAN KUALITAS PELAYANAN KEPERAWATAN DENGAN TINGKAT KEPUASAN PASIEN RAWAT INAP DI PUSKESMAS SUNGAI SIRIH KAB. KUANSING TAHUN 2017 Librianty, Nany
Jurnal Doppler Vol 2, No 1 (2018)
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (645.698 KB)

Abstract

Increasing the number of patients is one indication of patient satisfaction in health services. At Puskesmas Sungai Sirih the number of patients treated has increased. This study aims to determine the relationship between the quality of nursing service with the level of patient satisfaction inpatient at Puskesmas Sungai Sirih Kab. Kuansing 2017. This type of research is quantitative analytical research with cross sectional study design. The population in this study were inpatients at Puskesmas Sungai Sirih. Samples taken as many as 40 patients by using accidental sampling technique. This research by using questionnaire of quality of service of nursing and questioner of patient satisfaction level so that data obtained is primary data. The analysis used is univariate and bivariate analysis through Chi-square test. Statistical test results obtained P-value value 0.021 <0.05 then it can be concluded there is a relationship between the quality of nursing service with the level of patient satisfaction inpatient at Puskesmas Sungai Sirih Kab. Kuansing in 2017. It is expected that the nurse to improve the quality of nurse's performance in providing better nursing service.
ANALISIS KEMAMPUAN GURU DALAM PENGELOLAAN KELAS PADA MATA PELAJARAN PENJASKES DI SEKOLAH DASAR Librianty, Nany
Jurnal Basicedu Vol 4, No 1 (2020): January, Pages 1-227
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/basicedu.v4i1.341

Abstract

Tujuan dari penlitian ini adalah untuk mengalisis bagaimanakah kemampuan guru dalam pengelolaan kelas pada mata pelajaran Penjaskes di SD Negeri Kota Bangkinang. Metode  pengumpulan  data  yang  digunakan  dalam  penelitian  ini adalah: metode  Dokumentasi, Metode  Observasi  atau Pengamatan dan metode Wawancara Metode Analisis Data Metode  analisis  data  yang  digunakan  dalam  penelitian  ini  adalah metode  analisis  deskriptif  persentase. Deskriprif  persentase  digunakan untuk  mengetahui  persentase  tiap-tiap  faktor  berdasarkan  skor  jawaban responden.Berdasarkan  hasil  penelitian  menunjukkan  bahwa  keterampilan guru  dalam  pengelolaan  kelas  pada  mata  pelajaran  penjaskes  di  SD negeri Kota Bangkinang secara keseluruhan dalam kategori sangat baik. Meskipun demikian  ada  beberapa  komponen  keterampilan  yang masih kurang optimal
Faktor-faktor yang Mempengaruhi Kepuasan Pasien BPJS terhadap Pelayanan Keperawatan di Ruangan Rawat Inap Mawar RSUD Bangkinang Tahun 2016 Librianty, Nany
Jurnal Ekonomi KIAT Vol. 29 No. 1 (2018): Juni 2018
Publisher : UIR Press

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Poor management and health care services BPJS health membership provided by the hospital to the patient has been realized to cause many losses for both the hospital and for the patient. This indication is significant, from the LB 1 report, if the disgruntled patient basically represents 25 other disenchanted patients . If every day there are 100 patients who complain, there are 2,500 patients who are disappointed with the service BPJS. The purpose of this study to determine the factors that affect patient satisfaction BPJS to nursing service. The design of this study was an analytic survey. Population in this research is all patient of BPJS at Inpatient Room of Mawar RSUD Bangkinang with amount of 60 people. Sampling technique is total sampling that is as much as 60 patient of BPJS inpatient room of Mawar RSUD Bangkinang. The measuring tool used is a questionnaire sheet. Analysis used Univariat and Bivariat. The result of research is therapeutic communication factor of nurse with patient satisfaction of BPJS with nursing service, with p value = 0,007 <0,05 POR = 0,729. There is relationship of nurse competence factor with patient satisfaction BPJS, with p value = 0,001 <0,05 POR = 0,010. There was correlation factor of carring nurse with patient satisfaction BPJS with p value = 0,03 <0,05 POR = 0,627. It is expected to RSUD Bangkinang to further improve nursing service to patients by paying attention to how to communicate a good therapeutic, improve the competence of nurses and expected nurses always carring against patients.
Agrowisata bagi Masyarakat dalam Meningkatkan Jiwa Kewirausahaan di Tenayan Raya Pekanbaru Riau Librianty, Nany; Witarsa, Ramdhan; Dista, Dini Xena
Jurnal Abdidas Vol. 2 No. 4 (2021): August Pages 725-1020
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/abdidas.v2i4.417

Abstract

Tenayan Raya merupakan salah satu kawasan di Pekanbaru Riau yang merupakan tempat agrowisata. Tujuan dari kegiatan ini adalah memberikan pengalaman dan pelatihan kewirausahaan kepada masyarakat sekitar dan mahasiswa agar memiliki pengelolaan dan pendampingan kewirausahaan terhadap suatu kawasan tertentu. Kegiatan ini dilakukan sepanjang bulan September hingga Desember 2019. Metode yang digunakan pada kegiatan ini adalah diskusi dan partisipasi aktif dari kelompok masyarakat dan mahasiswa. Hasil yang diperoleh menunjukkan bahwa masyarakat dan mahasiswa telah mengetahui cara pengelolaan kewirausahaan yang baik setelah mengunjungi Agrowisata Tenayan Raya secara praktik, diperolehnya kesadaran mahasiswa akan pentingnya berwirausaha, serta muncul kesadaran mahasiswa akan pentingnya suatu peluang berwirausaha. Dampak dan impact dari kegiatan ini adalah semakin bertambahnya keinginan mahasiswa dalam berwisausaha bersamaan dengan kegiatan kuliah yang mereka ikuti.