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PENGARUH PELAYANAN DAN KUALITAS PRODUK TERHADAP LOYALITAS PELANGGAN Purba, Jan Horas Veryady; Sulistiono, Sulistiono
Jurnal Ilmiah Manajemen Kesatuan Vol 1 No 1 (2013): JIMKES Edisi April 2013
Publisher : Insitut Bisnis dan Informatika Kesatuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (232.28 KB) | DOI: 10.37641/jimkes.v1i1.257

Abstract

Service and product quality is an important factor in order that an enterprise keeps running competition. The enterprise has to cultivate good relationship with the customers and keeps striving to increase service and product quality so that the consuners keep having loyalty to the enterprise. To get competitive excellence, every enterprise must be able to satisfy the consummers. Therefore, the strategy based on the management?s commitment to increase service and product quality to satisfy the consumers should be done continually, thereby the consumers? satisfaction will be  created.     This research was conducted to find out the effect of service and pruduct quality on the consumers? loyalty to the enterprise, that is McDonald?s. The method used is interviewing, library study, and field research by questionnaire. The research was carried out at McDonald?s Indonesia located in Jalan Pajajaran Bogor. McDonald?s Indonesia is an enterprise producing food and beverage. The evaluation result on this research shows that the steps done by McDonald?s in maintaining The consumers? loyalty are providing service and product quality and providing better and more comfortable oulet for the consumers. It should be taken note of as well, that is providing more and more satisfied service and product quality and creating more variation of its products, so that the consumers will be attracted to by them. Thereby, the enterprise has to maintain the consumers to be more loyal to McDonald?s.    Keywords:service; product quality; consumers? loyalty
Pengaruh Tingkat Inteligansi (IQ) Dan Motivasi Terhadap Indeks Prestasi Komulatif (IPK) Mahasiswa Pengaruh Tinggi Swasta Di Kota Bogor Supariyani, Emmy; Purba, Jan Horas Veryady
Jurnal Ilmiah Ranggagading (JIR) Vol 3, No 1 (2003): Jurnal Ilmiah Ranggagading
Publisher : Sekolah Tinggi Ilmu Ekonomi Kesatuan

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Abstract

The purpose of this research is, (1) to know the influence of intelligence quotient (IQ) to students’ achievement measured by cumulative achievement index. (2) To fathom the influence of motivation towards students’ cumulative achievement index, and(3) to apprehend the influence of IQ and motivation simultaneously against students’ cumulative achievement index. Parameter coefficient of IQ and respective motivation is 0.0267 and 0.0332. It means of students’ IQ at one unit will increase cumulative achievement index at 0.0332. Both are significant at 905 level of confidence (a=0.01). Based on parameter coefficient the two independent variables, that is to say IQ and motivation, could be concluded as well that motivation has more significant influence compare with IQ toward students’ achievement. Thereby this research shows that cumulative achievement index does not merely depend on IQ, but extremely determined by students’ motivation. The implication of this research is to raise students’ motivation and to create conducive climate to prompt students to motivate themselves.
Pengaruh Pelatihan Dan Kecelakaan Kerja Terhadap Peningkatan Produktivitas Kerja (Kasus PT.Goodyear Indonesia, Tbk Bogor) Purba, Jan Horas Veryady
Jurnal Ilmiah Ranggagading (JIR) Vol 2, No 2 (2002): Jurnal Ilmiah Ranggagading
Publisher : Sekolah Tinggi Ilmu Ekonomi Kesatuan

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Abstract

The purpose of this research is 1) to delve information regarding how far the influence of training to workers productivity and2) to observed the implementation of K3 obliged by government. Approach conducted to find out the role K3 is from work mishap of workers and how far the influence of work mishap to workers productivity. The essence of this research is in the frame of developing human resources, specifically in an effort to increase human resources productivity in a firm, with PT Goodyear as case study object. It’s proven from this research that training has significant influence to workers productivity increase. If the firm escalates its training program, workers productivity will be higher. If each of workers get more training program, say an hour, thereby workers productivity will increase 0,0288 tire per workers productivity as well. If work, mishap increase one person, productivity will decrease 0,012 tire per worker per month
Keragaman Kelapa Sawit Di Pasar Mostik Dan Internasional Purba, Jan Horas Veryady
Jurnal Ilmiah Ranggagading (JIR) Vol 1, No 2 (2001): Jurnal Ilmiah Ranggagading
Publisher : Sekolah Tinggi Ilmu Ekonomi Kesatuan

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Abstract

The development in CPO farming sub sector has a strategy place in the national economic i.e. as one of the contributors to the state’s foreign exchange. The research emphasizes the domestic analysis. Domestic analysis is aimed to un cover the factors uncover influencing Indonesia’s production of CPO based, on regions and the business pattern, while global market analysis is aimed to find out the factor of Indonesia’s and discovering Indonesia’s position in international market. The research is continued with a simulation analysis to see the effects of some important variables domestic policies, and also to see the effect of many external factors (foreign) to Indonesia’s CPO to variety
DAMPAK KENAIKAN HARGA MINYAK BUMI TERHADAP PERMINTAAN CPO UNTUK BIODIESEL DAN BEBERAPA ASPEK PADA INDUSTRI KELAPA SAWIT INDONESIA Purba, Jan Horas Veryady; Hartoyo, Sri
JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi) Vol 2, No 1 (2010): Vol , No 1 (2010)
Publisher : Universitas Pakuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (270.631 KB) | DOI: 10.34203/jimfe.v2i1.699

Abstract

ABSTRACTIndonesia is the biggest palm oil producer and exporter in the world. In2008, Indonesia contributed 34.3% of total palm oil world production and 84.6%of production was exported as crude palm oil (CPO).In the worlds market, the growth of palm oil consumption and importwere 9.66%/year and .34%/year. In supply side, palm oil production and exportincreased 7.94%/year and 9.55%/year respectively. It reflected global excessdemand which influence palm oil price in world market, 1.69%/year. Demand forIndonesian CPO also to fulfill the raw material for energy. This situation willinfluence several aspects in Indonesian palm oil industry, in order to ensure theavailability of palm oil to fulfill national necessity for cooking oil industry and biodiesel industry.By using annual data 1979-2008 periods, an econometric approach wasapplied in this study. The goal of this study is to analyze (a) the analyze thecorrelation between world petroleum oil price with CPO world price, (b) theanalyze the effect of petroleum oil price toward domestic palm oil demand, (c) tosimulate the effect of petroleum oil price for 18,71% toward several aspects inIndonesian palm oil industryThe findings of the study show that (a) since 2000 there was the strongcorrelation between world petroleum oil price with CPO world price, that reflectthat CPO is used for raw material of bio diesel industry; (b) petroleum oil pricepositively influenced domestic palm oil demand, and (c) the rise of worldpetroleum oil price will affect the domestic cooking oil industry, i.e. the cookingoil supply will decrease, and the cooking oil price will increase due to the lack ofCP O for cooking oil industry, while the bio diesel industry was start to grow.Key words: crude palm oil, petroleum oil price, cooking oil, bio diesel
DAMPAK KENAIKAN HARGA MINYAK BUMI TERHADAP PERMINTAAN CPO UNTUK BIODIESEL DAN BEBERAPA ASPEK PADA INDUSTRI KELAPA SAWIT INDONESIA Purba, Jan Horas Veryady; Hartoyo, Sri
JIMFE (Jurnal Ilmiah Manajemen Fakultas Ekonomi) Vol 2, No 1 (2010): Vol.2 No.1 2010
Publisher : Universitas Pakuan

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (270.631 KB)

Abstract

ABSTRACTIndonesia is the biggest palm oil producer and exporter in the world. In2008, Indonesia contributed 34.3% of total palm oil world production and 84.6%of production was exported as crude palm oil (CPO).In the world’s market, the growth of palm oil consumption and importwere 9.66%/year and .34%/year. In supply side, palm oil production and exportincreased 7.94%/year and 9.55%/year respectively. It reflected global excessdemand which influence palm oil price in world market, 1.69%/year. Demand forIndonesian CPO also to fulfill the raw material for energy. This situation willinfluence several aspects in Indonesian palm oil industry, in order to ensure theavailability of palm oil to fulfill national necessity for cooking oil industry and biodiesel industry.By using annual data 1979-2008 periods, an econometric approach wasapplied in this study. The goal of this study is to analyze (a) the analyze thecorrelation between world petroleum oil price with CPO world price, (b) theanalyze the effect of petroleum oil price toward domestic palm oil demand, (c) tosimulate the effect of petroleum oil price for 18,71% toward several aspects inIndonesian palm oil industryThe findings of the study show that (a) since 2000 there was the strongcorrelation between world petroleum oil price with CPO world price, that reflectthat CPO is used for raw material of bio diesel industry; (b) petroleum oil pricepositively influenced domestic palm oil demand, and (c) the rise of worldpetroleum oil price will affect the domestic cooking oil industry, i.e. the cookingoil supply will decrease, and the cooking oil price will increase due to the lack ofCP O for cooking oil industry, while the bio diesel industry was start to grow.Key words: crude palm oil, petroleum oil price, cooking oil, bio diesel
Analysis of Short Term Financial Performance: A Case Study of an Energy Service Provider Purba, Jan Horas Veryady; Septian, Muhammad Rayno
Journal of Accounting Research, Organization and Economics Vol 2, No 2 (2019): JAROE, Vol.2 No.2 2019
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (455.53 KB) | DOI: 10.24815/jaroe.v2i2.14632

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Objective – This study aims to analyze the short-term financial performance of an energy service company, and compared to companies in the oil and gas mining sub-sector. The results of this study indicate the profit and loss, asset management, and profitability of the company in the last 5 years. Design/methodology – The method used is descriptive method and quantitative method. The period of analysis of financial statement data is 2013-2017. This study uses (1) trend analysis to see a comprehensive picture of the company (2) financial ratio analysis to see company performance (3) comparative analysis comparing company financial statements with similar industries (4) SWOT analysis to determine strengths, weaknesses, opportunities, and threats and strategies needed by the company. Results – The Cost of Goods per Sales ratio tends to decrease, so sales decline. The company's EBIT trends are relatively smaller than the industry average. This reflects that the sampled company has not maximized the company's EBIT. The company has tried to maximize gross profit and with good asset management will have an impact on increasing profitability in the future. 
DOES CHINESE VEGETABLE OIL CONSUMPTION HAVE POSITIVE IMPLICATIONS FOR THE INDONESIA-CHINA TRADE BALANCE? Purba, Jan Horas Veryady
Integrated Journal of Business and Economics (IJBE) Vol 4, No 1 (2020): Integrated Journal of Business and Economics
Publisher : Faculty of Economics, Bangka Belitung University

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (497.247 KB) | DOI: 10.33019/ijbe.v4i1.238

Abstract

Indonesia is the world's CPO producer country, and at the same time, Indonesia also the largest exporter of CPO in global market. Some of the main countries that are becoming export destinations for Indonesia CPO are India, China, the European Union, USA and Pakistan. Empirically, it is seen that the phenomenon of widening gap in Chinese vegetable oil consumption patterns, where consumption growth is higher than domestic production growth. This boosted Indonesia's CPO exports to China and subsequently had an impact on the Indonesia-China trade balance. Analytical method used is ordinary least square (OLS), which is arranged in two-equation models. Findings of this study conclude that (a) Indonesia's CPO exports to China are affected by the increase in consumption of vegetable oils in China. This is consistent with the expected hypothesis; (b) the value of Indonesia's CPO exports to China has a positive impact and helps reduce Indonesia's trade balance deficit. This is consistent with the research hypothesis. Indonesia's CPO exports have a positive impact on the Indonesia-China trade balance, in particular contributing to overcome the Indonesia-China trade balance deficit. This research shows that CPO is Indonesia's strategic commodity that helps overcome Indonesia's trade balance deficit.
PENGARUH PROFITABILITAS TERHADAP KEBIJAKAN DIVIDEN DENGAN ANALISA DATA PANEL PADA MULTI-BISNIS DI BURSA EFEK INDONESIA PERIODE 2007-2017 Purba, Jan Horas Veryady
Jurnal Apresiasi Ekonomi Vol 8, No 1 (2020)
Publisher : STIE Pasaman, Simpang Empat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (234.955 KB) | DOI: 10.31846/jae.v8i1.261

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The issue of dividends is very important to show the prospects for the company's growth in the future, and also important in the company's capital structure. Dividend policy can be influenced by profitability and other variables. In this study, profitability is chosen due to its role as main indicator that shows the company's capacity to pay dividends.  This study aims to analyze the effect of profitability on dividend policy. The study population is a company listed on the Indonesia Stock Exchange. Purposively selected eight companies that have a good liquidity category. Data for each company is taken from 2007 to 2017. With this data structure, the analysis used is panel data regression analysis. Panel data analysis models include the Common Effect Model (CEM) Fixed Effect Model (FEM) and Random Effect Model (REM). The best model was tested with the Chow test and Hausman Test and obtained The Fixed Effect Model. Dividend policy is measured by the variable dividend payout ratio. The findings in this study conclude that the dividend policy (Dividend Payout Ratio) is influenced by ROE, EPS and NPM, where these independent variables have a positive and significant influence on DPR.
Analisis Sikap Multiatribut Fishbein Dalam Pengambilan Keputusan Mahasiswa Memilih Kampus IBI Kesatuan Riwoe, Febry Lodwyk Rihe; Purba, Jan Horas Veryady
JAS-PT (Jurnal Analisis Sistem Pendidikan Tinggi Indonesia) Vol 5 No 1 (2021): JAS-PT Edisi JULI 2021
Publisher : Forum Dosen Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36339/jaspt.v5i1.409

Abstract

Penelitian ini bertujuan untuk menganalisis keputusan calon mahasiswa dalam memutuskan pemilihan Perguruan Tinggi di Institut Bisnis dan Informatika Kesatuan, Model analisis yang digunakan adalah Analisis sikap Multiatribut Fishbein. Terdapat 10 aribut yang dianalisis, yakni (1) kualitas akreditasi, (2) fasilitas, (3) kualitas dosen, (4) biaya kuliah, (5) lokasi, (6) faktor teman/keluarga, (7) suasana kampus, (8) beasiswa, (9) pelayanan dan (10) mudah bekerja. Analisis sikap mahasiswa dilihat dari dua variabel yakni tingkat kepercayaan (belief) mahasiswa atas atribut Perguruan Tinggi dan evaluasi mahasiswa atas atribut tersebut dan sekaligus mengukur score kinerjanya. Teknisk pengambilan sampel adalah proportional random sampling, dengan sampel 288 responden dari populasi 1025 orang mahasiswa. Berdasarkan nilai kepercayaan sikap mahasiswa terhadap pemilihan perguruan tinggi di Kota Bogor diperoleh rata-rata score dengan nilai 3.841, dan berada pada kategori baik, sedangkan nilai evaluasi sikap mahasiswa terhadap perguruan tinggi IBI Kesatuan diperoleh rata-rata score 4.009 berada pada kategori baik. Terdapat dua atribut yang paling tinggi dan masuk dalam kategori sangat penting, yakni Mudah bekerja (4.316) dan Kualitas Akreditasi (4.313), dan Akreditasi yang mencerminkan kualitas IBI Kesatuan. Nilai sikap dengan model Fishbein dalam pemilihan Perguruan Tinggi IBI Kesatuan didapat score sikap sebesar 159,94 berada pada interval “baik”. Kata Kunci : Fishbein, belief, evaluation, performance, importance.