cover
Contact Name
-
Contact Email
-
Phone
-
Journal Mail Official
editor.jurnal@stie-aub.ac.id
Editorial Address
Jl. Mr. Sartono No. 47 Nusukan, Surakarta, Jawa Tengah 57132 Indonesia
Location
Kota surakarta,
Jawa tengah
INDONESIA
JOURNAL OF MANAGEMENT, BUSINESS AND EDUCATION
ISSN : 19792700     EISSN : 27472833     DOI : -
Core Subject : Education,
Excellent Journal, with registered number ISSN 1979-2700 (Print) and ISSN 2747-2833 (Online). We invite unpublished research, empirical study, book review, short communication and high quality research work pertaining to the recent developments and practices in the areas of Management, Business, Education, Human Resources Management, Organizational Behavior and Theory, Organizational Development, Production/Operations, International Relations; Human Rights and Duties, Public Administration, Population Studies, Purchasing/Materials Management, Small Business Entrepreneurship, Strategic Management Policy as well as emerging paradigms in allied subjects.
Arjuna Subject : -
Articles 110 Documents
STRATEGY TO INCREASE SATISFACTION IN SHAPING STUDENT BEHAIOR IN STIKES HARAPAN BANGSA PURWOKERTO Yuliarti, Lusi
-
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this research is to know the influence of physical evidence, location,and  image  on satisfaction on the loyality  of  college student  in the STIKES Harapan Bangsa Purwokerto. This study is a survey. The data is primary data taken by sampling method, as many as 125 respondents. Data analyzed with validity and reliability test, partial test ( t test ), simultaneously test ( F test ), R-square and path analysis. T test result shows that : physical evidenc is significant positive  effect on satisfaction, location is insignificant positive effect on satisfaction,  image    is insignificant positive effect on satisfaction, physical evidenc is significant positive  effect on loyality, location is insignificant positive effect on loyality,  image    is insignificant negatie  effect on loyality, satisfaction is significant positive effect on loyality. F test result shows that simultaneously physical evidence, location,and  image  has significant positive effect on the performance.  R-square test result shows that  84,7  % variation of loyality can be explained by physical evidence, location,  image,and satisfaction  the remaining 15,3% is explained by other factors out of the model. The path analysis show : the direct effect of  physical evidence on loyality variables is smaller  than the indirect effect of physical evidence on loyality by mediating satisfaction. Based on a total leverage to improve loyality  will be more effective if through increased discipline by mediating  satisfaction  Keywords : physical evidence, location, image, satisfaction, loyality
Effect of Leadership and Work Environment on Employee Performance of Labour Office and Transmigration Sukoharjo Regency with The Motivation of Working as an Intervening Ismanto, Ismanto
-
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (93.69 KB)

Abstract

The purpose of this study was to examine the effect of leadership and work environment on the performance of Dinas Tenaga Kerja dan Transmigrasi Kabupaten Sukoharjon employees. This study is the census. The data used is primary data by taking a sample of the entire population  as many as 40 (forty-four) respondents. This study used analysis tools such as validity test, reliability test, linearity test, path analysis, multiple linear regression analysis, t test, F test and the coefficient of determination. Validity and reliability testing was done by using one-shot methods to get the results that all items are declared valid and reliable. From the linearity test results indicate that the correct model is the linear model. The results of t-test showed that the Leadership and Work Environment has a positive and significant impact on Job Satisfaction, Leadership and Work Environment has a positive but not significant effect on performance and job satisfaction has a positive and significant impact on performance. F test showed that the, Leadership and Work Environment Job Satisfaction simultaneously affect performance. The results of calculation influence directly or indirectly influence the leadership and organizational culture on employee performance shows that the direct effect of leadership and work environment on employee performance is less effective than the indirect effect. This means that both the leadership and the culture of each organization will further enhance employee performance indirectly through satisfaction. The leadersihp of the more dominant direct influence on employee performance than trought work motivation. Recommendations were submitted to management is that the Leadership Influence on employee performance through job satisfaction significantly and effectively to boost performance.Keywords : Leadership, Work Environment, Job Satisfaction, Motivation
PERAN KUALITAS PELAYANAN, HARGA DAN PRODUK TERHADAP KEPUASAN DAN LOYALITAS NASABAH PADA BCA INSURANCE SOLO Srihastanti, Yunita Ulvi; Sulistyani, Lilis
-
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRAKTujuan dari penelitian ini adalah untuk menguji peran kualitas pelayanan, harga dan produk terhadap kepuasan dan loyalitas nasabah pada BCA Insurance Solo.Populasi dalam penelitian ini nasabah BCA Insurance Solo. Jumlah sampel yang digunakan sebanyak 100 responden dengan teknik purposive sampling. Teknik analisis yang digunakan adalah uji validitas dan uji reliabilitas, uji linieritas, analisis regresi, analisis jalur, Uji parsial t, Uji F, Uji koefisien determinasi dan analisis korelasi.Hasil penelitian menunjukkan bahwa: kualitas pelayanan, harga dan produk berpengaruh positif dan signifikan terhadap kepuasan nasabah. Kualitas pelayanan, harga, produk dan kepuasan berpengaruh positif dan signifikan terhadap loyalitas nasabah. Hasil analisis jalur menunjukkan bahwa: Pengaruh langsung kualitas pelayanan terhadap loyalitas nasabah lebih efektif melalui jalur langsung. Pengaruh langsung harga terhadap loyalitas nasabah lebih efektif melalui jalur langsung pada variabel harga. Pengaruh langsung produk terhadap loyalitas nasabah lebih efektif melalui jalur langsung pada variabel produk. Hasil analisis jalur membuktikan bahwa variabel kepuasan bukan merupakan variabel mediasi. Hasil uji R2 total sebesar 0,913 dapat diartikan loyalitas nasabah BCA Insurance Solo dijelaskan oleh variabel kualitas pelayanan, harga, produk dan kepuasan nasabah sebesar 91,3%. Kata Kunci      :     Kualitas Pelayanan, Harga, Produk, Kepuasan, Loyalitas Nasabah, BCA Insurance Solo
Analisis Finansial Dan Faktor-Faktor Yang Mempengaruhi Keuntungan Peternak Sapi Potong di Kabupaten Karanganyar Gunawan, Gunawan; Rahardjo, Mugi; Gravitiani, Evi
-
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Sektor pertanian memberikan kontribusi yang cukup berarti pada perekonomian nasional. Hal ini dapat dilihat dari struktur PDB Indonesia pada triwulan III tahun 2016 yang masih didominasi oleh 3 (tiga) lapangan usaha utama, yaitu: Industri Pengolahan (19,90 persen); Pertanian, Kehutanan, dan Perikanan (14,42 persen). Penelitian ini bertujuan untuk mengetahui keuntungan beternak sapi potong di Kabupaten Karanganyar dan besarnya biaya input yang berpengaruh terhadap peternak sapi potong di Kabupaten Karangayar.Penelitian ini dilakukan di Kabupaten Karanganyar Provinsi Jawa Tengah dengan unit analisis rumah tangga peternak sapi potong yang berada di Kabupaten Karanganyar pada bulan Juni-Juli 2017. Jenis data yang digunakan dalam penelitian ini adalah data kuantitatif, data yang berbentuk angka atau bilangan. Dalam penelitian ini digunakan data sekunder berupa data mikro hasil pencacahan kegiatan Survei Struktur Ongkos Usaha Tani Tanaman Pangan dan Peternakan (SOUT) 2017  jenis ternak sapi potong di Kabupaten Karanganyar yang dilaksanakan pada Bulan Juni - Juli 2017 oleh Badan Pusat Statistik (BPS) Kabupaten Karanganyar. Teknik Analisis yang digunakan dalam penelitian ini adalah: analisis finansial, analisis hubungan antara output dengan input serta pengujian terhadap hasil pendugaan parameter meliputi pengujian asumsi klasik yang meliputi uji normalitas, uji multikolinearitas, uji heteroskedastisitas dan uji autokorelasi. Pengujian statistik menggunakan uji F, uji koefisien determinasi dan uji t.Hasil penelitian ini menunjukkan bahwa usaha ternak sapi potong dapat memberikan hasil yang menguntungkan seperti ditunjukkan oleh hasil analisis deskriptif dan analisis R/C dimana nilai R/C menunjukkan lebih dari satu serta biaya bibit, biaya pakan hijauan, biaya pakan tambahan mempengaruhi keuntungan peternak sapi potong, sedangkan biaya obat-obatan, biaya operasional dan biaya tenaga kerja tidak mempengaruhi keuntungan peternak sapi potong.Kata kunci: keuntungan, peternak, sapi potong, usaha tani
Pengaruh Motivasi Dan Disiplin Terhadap Kepuasan Dan Kinerja Guru Dan Tenaga Kependidikan (Studi Empiris Pada SMK Muh 2 Sukoharjo Kabupaten Sukoharjo) Hamdani, Anwar; Mualim, Hadi
-
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to determine the effect of work motivation and discipline to the performance of teachers and employees with job satisfication as an intervening variable (empirical studies at SMK Muh 2 Sukoharjo Sukoharjo District)Keywords: Work motivation,job discipline,job satisfication
PERAN KEPUASAN DI DALAM MEMEDIASI KUALITAS PRODUK DAN KUALITAS PELAYANAN TERHADAP LOYALITAS NASABAH BANK JATENG CABANG PURWODADI Santosa, Jarot; Mahendra, Denny; Haryanto, Aris Tri
-
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

ABSTRAKTujuan penelitian adalah menganalisis dan memberikan bukti empiris signifikansi Pengaruh kualitas produk, kualitas pelayanan terhadap kepuasan nasabah Bank Jateng Cabang Purwodadi. Pengaruh kualitas produk, kualitas pelayanan, kepuasan terhadap loyalitas nasabah Bank Jateng Cabang Purwodadi. Populasi dalam penelitian ini adalah nasabah di Bank Jateng Cabang Purwodadi yang berkunjung pada bulan Desember 2019 sejumlah sekitar 800 nasabah. Sampel yang diambil dalam penelitian ini adalah sebesar 10% dari populasi yaitu sebesar 80 nasabah, dengan teknik acidential sampling dengan cara acak. Hasil penelitian menunjukkan bahwa  Kualitas produk berpengaruh positif dan signifikan terhadap kepuasan nasabah. Kualitas pelayanan berpengaruh negatif dan tidak signifikan terhadap kepuasan nasabah. Kualitas produk berpengaruh positif dan signifikan terhadap loyalitas Nasabah. Kualitas pelayanan berpengaruh positif dan signifikan. Kepuasan nasabah berpengaruh positif dan signifikan terhadap Loyalitas Nasabah. Hasil analisis jalur menunjukkan bahwa: Pengaruh langsung produk dan kualitas pelayanan terhadap loyalitas lebih besar dari pengaruh tidak langsung, sehingga untuk meningkatkan loyalitas lebih efektif melalui jalur langsung.Keywords : kualitas produk, kualitas pelayanan, kepuasan nasabah, loyalitas nasabah.
PENGARUH KOMPENSASI, PENGEMBANGAN KARIR, LINGKUNGAN KERJA DAN KOMITMEN ORGANISASI TERHADAP KEPUASAN KERJA PEGAWAI SEKRETARIAT DAERAH KABUPATEN KARANGANYAR DENGAN KEYAKINAN DIRI (SELF EFFICACY) SEBAGAI VARIABEL PEMODERASI Fathonah, Siti; Utami, Ida
-
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (168.545 KB)

Abstract

This research aims to know: 1) the influence of a compensation toward the employees a job satisfaction, 2) the influence of a carrier development toward the employees a job satisfaction, 3) the influence of a job environment toward the employees a job satisfaction, 4) the influence of an organization commitment toward the employees a job satisfaction, 5) self efficacy in the moderating influence of a compensation toward employees a job satisfaction, 6) self efficacy in the moderating influence of a carrier development toward employees a job satisfaction, 7) self efficacy in the moderating influence of a job environment toward employees a job satisfaction, 8) self efficacy in the moderating influence of an organization commitment toward employees a job satisfaction. The data are collected from 60 employees by using a random sampling method. They are analyzed through the research instruments such as a product moment test and the reliability test by using a Cronbach Alpha technique; assumption classical such as a normality, autocorrelation, heteroscedastisity test and multicolinierity test; hypothesis test such as multiple linier regression with interactive test, t test, F test and determination coefficient (R2). The research result shows that: 1) the influence positive and significant of a compensation toward the employees a job satisfaction, 2) the uninfluenced of a carrier development toward the employees a job satisfaction, 3) the influence positive and significant of a job environment toward the employees a job satisfaction, 4) the influence positive and significant of an organization commitment toward the employees a job satisfaction, 5) the self efficacy uninfluenced in the moderating of a compensation toward employees a job satisfaction, 6) the self efficacy uninfluenced in the moderating of a carrier development toward employees a job satisfaction, 7) the self efficacy uninfluenced in the moderating of a job environment toward employees a job satisfaction, 8) the self efficacy uninfluenced in the moderating of an organization commitment toward employees a job satisfaction Key word: compensation, carrier development, job environment, organization commitment, self efficacy, job satisfaction
Kajian Terkait Pelayanan Rumah Sakit di Indonesia Ambarsari, Dessy
-
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This article was prepared with the aim to provide an overview related to hospital services in Indonesia. Previous studies used as literature in this study, to see hospital services in Indonesia. Satisfaction is one of the hospital services objectives. Hospital services need to be reviewed by discussing in various aspects. Hospital services is not a stand-alone. Hospital services related to human resources management, facilities and administrative aspects. Hospital services which consist of a variety factors can make the consideration for the hospital management to formulate policies related to hospital services. Policy formulation is expected to consider various factors that may influence the hospital services. Keywords: services, hospitals, performance, satisfaction
PENGARUH MOTIVASI KERJA DAN GAYA KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KINERJA PEGAWAI DENGAN KEPUASAN SEBAGAI VARIABEL INTERVENING PADA SATPOL PP KOTA SURAKARTA Naibaho, Lancer S
-
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The purpose of this study is to examine the effect of work motivation and transformational leadership style on employee performance with satisfaction as intervening variable Satpol PP Kota Surakarta. The result of t test that is Motivation have positive and significant effect to Job Satisfaction, Transformational Leadership Style have positive and insignificant effect on Job Satisfaction. Transformational Leadership Style, Motivation and Job Satisfaction have positive and significant effect on Performance Value of R2 square total is 0,7225 which means employee performance variable explained by transformational leadership style and motivation with satisfaction as interverning variable equal to 72,25% and the rest equal to 27,75% Described other factors outside the research model. Effect of the most effective and dominant variable in order to improve the performance of Human Reusource on Satpol PP Surakarta is a variable of  transformational leadership style.   Keywords: Motivation, transformational leadership style, job satisfaction, employee performance
The Effect of Ability, Cultural Organization and Motivation on Employee Satisfaction And Performance On Religion Ministry Sragen Windarto, Arif
-
Publisher : STIE AUB Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aims to identify and analyze the influence of ability, organizational culture and motivation toward the satisfaction and performance of employees at the Ministry of Religious Sragen. This research is quantitative research using SPSS software applications with the analytical techniques used is to use the instrument test, linearity test, regression analysis, path analysis, t test, F test, test the coefficient of determination and correlation analysis. T test results on the first equation can be concluded that the variables ability, organizational culture and motivation positive and significant impact on job satisfaction. Both the t test in the equation it can be concluded that the ability, organizational culture, motivation and job satisfaction positive and significant effect on performance. Test results F can be concluded jointly variables ability, organizational culture, motivation and job satisfaction affect performance. R2 total value of 0.892 means that the performance of Employees in the Ministry of Religion Sragen explained by variables ability, organizational culture, motivation and job satisfaction amounted to 89.2% and the remaining 10.8% is explained by other variables outside the model study as an example of communication, organizational climate , Results of path analysis showed that: the direct effect on the performance capability variable is greater than the indirect effect through the ability of job satisfaction on performance. So that the variable of job satisfaction as an intervening variable ineffective. Direct influence of organizational culture on performance variables is greater than the indirect effect of organizational culture through job satisfaction on performance. So that the variable of job satisfaction as an intervening variable ineffective. Direct influence on performance motivation variable is greater than the indirect effect of organizational culture through job satisfaction on performance. So that the variable of job satisfaction as an intervening variable ineffective. Keywords : Ability, Organizational Culture, Motivation, job satisfaction, employee performance

Page 1 of 11 | Total Record : 110


Filter by Year

0000


Filter By Issues
All Issue